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What is Social&Loyal?

Social&Loyal is an engaging loyalty platform that aims to activate and connect a brand's audience through multiple channels. By directing traffic among product packaging, websites, social media, and various marketing efforts, businesses can significantly grow their customer base. Create a sense of community and strengthen customer loyalty with attractive promotions, interactive activities, rewarding systems, tiered levels, gamified experiences, and personalized communications. Moreover, the platform enables the collection of critical customer data, which can be transformed into actionable insights to refine marketing strategies both on the platform and externally. Users have the opportunity to join a tailored Loyalty Club, participate in fun activities, and earn rewards, making their experience engaging and user-friendly. Our software boasts numerous features that allow for the quick launch of campaigns, increase referrals, and encourage social sharing, all while providing valuable insights into user behavior for continuous improvement. This effective combination of customer engagement and data analytics ensures that brands remain competitive in the fast-evolving market landscape. Furthermore, the platform's versatility and ease of use make it an essential tool for any brand looking to enhance its loyalty programs.

What is Ascentis CRM & Customer Loyalty?

Our solution effortlessly connects with your existing POS systems and various customer acquisition platforms, removing barriers that brands face when it comes to identifying, capturing, and collecting customer data. By merging information from diverse engagement channels, you gain critical insights that empower you to charm, engage, and retain customers throughout their journey with your brand. You can interact in real-time through tailored communications across a multitude of platforms, such as email, mobile, and social media. By maintaining a detailed perspective on your most valuable customers, you can leverage the right tools and engagement tactics to increase revenue, strengthen loyalty, and encourage advocacy. With a wide selection of APIs at your disposal, this integration offers your brand a comprehensive understanding of your customers, their experiences, and the return on investment from your interactions. Our CRM and loyalty solutions drive targeted marketing using actionable insights, ensuring timely and relevant engagements that elevate customer satisfaction and deepen brand loyalty. This all-encompassing strategy guarantees that your marketing initiatives are not only impactful but also resonate with customer expectations and behaviors, ultimately creating a stronger connection with your audience. By consistently refining your approach based on real-time feedback, you can remain agile and responsive to the ever-changing landscape of consumer preferences.

Media

Media

Integrations Supported

Facebook
Google Analytics
Hotjar
Intercom
Salesforce

Integrations Supported

Facebook
Google Analytics
Hotjar
Intercom
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Social&Loyal

Date Founded

2011

Company Location

Spain

Company Website

www.socialandloyal.com

Company Facts

Organization Name

Ascentis

Company Location

Singapore

Company Website

www.ascentis.com.sg/en/crm-customer-loyalty.html

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

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