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What is Social Pinpoint?

Experience a dedicated platform designed for impactful interactions. Social Pinpoint serves as an online resource that enables significant engagement opportunities while ensuring accessibility for all users. It fosters community connections effectively. With over 40 tools available and continuously expanding, Social Pinpoint simplifies the process for individuals worldwide to share their insights. By broadening your outreach, you can guarantee that a diverse array of voices contributes to your planning project, ensuring it aligns with the needs of your stakeholders. The platform's real-time data collection and analysis empower you to make decisions that genuinely reflect the viewpoints and priorities of your stakeholders. You can effortlessly monitor the extent and depth of your engagements while also pinpointing areas where performance and representation may fall short. Additionally, Social Pinpoint provides valuable insights into how participants are interacting with your project, allowing for ongoing improvements and more inclusive engagement strategies.

What is GovMetric?

Utilize insights derived from customer feedback to develop services tailored to meet the specific needs of your communities and citizens. A thorough understanding of the customer journey at various touchpoints allows you to leverage this critical information to drive meaningful change. Improve the management of official interactions with customers, including handling complaints and Freedom of Information requests. Our expertise is geared towards helping you formulate a sustainable strategy that transforms your approach to engaging with customers and communities. We empower public service organizations to create opportunities for significant citizen interactions that lead to real improvements in people's lives. Our partnerships encompass a diverse range of organizations, such as local councils, housing associations, national transportation services, law enforcement agencies, government bodies, educational institutions, and the NHS. GovMetric is more than just a technology provider; we bring over seventy-five years of collective experience in customer and citizen engagement. Our commitment is to go beyond the conventional role of a vendor; we prioritize authentic partnerships to effect positive changes in public service delivery. By fostering collaboration and innovation, we aim to revolutionize how public services are perceived and experienced by citizens.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Social Pinpoint

Date Founded

2013

Company Location

Australia

Company Website

www.socialpinpoint.com

Company Facts

Organization Name

GovMetric

Company Location

United Kingdom

Company Website

www.govmetric.com

Categories and Features

Categories and Features

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

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