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What is Social Point?
Social Point by Open Point is a public engagement platform designed to help organizations gather, analyze, and act on community feedback across every stage of a project. The platform helps teams move beyond scattered tools and disconnected processes by bringing participation tools, visual project pages, built-in reporting, and AI-powered insight into one place. It is built for organizations that need to reach broad communities, foster two-way conversations, and ensure public voices inform decisions that shape better outcomes. Social Point by Open Point offers a large toolkit for different participation needs, including forms, social maps, quick polls, Q&A, virtual budgeting, idea boards, story-driven feedback, conversations, and forums. These tools allow participants to share opinions, ask questions, pin location-specific comments, allocate virtual budgets, upload media, discuss topics, and highlight priorities. Organizations can customize tools, fields, designs, and workflows to match their engagement goals and internal processes. Real-time reporting helps teams access community sentiment, identify patterns, and understand feedback as it happens. AI-powered insight supports faster analysis by helping turn large volumes of public input into usable findings. Social Point by Open Point also supports IAP2-aligned participation through training, certification, expert-led facilitation, real-world case studies, and practical tools for effective engagement. It is trusted by organizations across local government, transportation, transit, infrastructure planning, resources and mining, energy, and utilities. Social Point by Open Point helps teams build stronger relationships, improve transparency, reduce engagement fragmentation, and turn community input into measurable project impact.
What is Decidim?
Decidim presents a free, open-source, and secure technological framework that embodies all democratic ideals, enabling a transformation of democratic practices. This cutting-edge platform empowers individuals, organizations, and governmental bodies to participate in democratic self-organization at multiple levels. We offer crucial support in creating governance systems that reflect the unique requirements of various organizations. With an unparalleled emphasis on transparency, traceability, and the integrity of information, Decidim ensures the security, privacy, and confidentiality of all participants. Built entirely on free software and driven by collaborative content, the platform benefits from the active contributions of the Metadecidim community. By leveraging Decidim, we are nurturing a flexible democratic framework that has earned the confidence of numerous organizations around the world for their democratic initiatives. The Metadecidim community is instrumental in refining the platform's design and propelling the project forward, engaging in collaborative efforts to enhance features and resolve issues for continual improvements. As we make strides in advancing Decidim, we remain committed to identifying and integrating new functionalities that respond to the changing demands of democratic processes across the globe, ensuring that the platform evolves alongside its users. Our ongoing dedication to innovation ensures that Decidim remains relevant and effective in promoting robust democratic engagement.
Media
No images available
Integrations Supported
Open Point
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Open Point
Date Founded
2013
Company Location
Australia
Company Website
www.openpoint.com/products/community-engagement/
Company Facts
Organization Name
Decidim
Company Website
decidim.org