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What is SocialEpoch?

SocialEpoch's CRM integration software is the premier choice for businesses utilizing WhatsApp, as it facilitates the management of customer interactions across chats, sales, support, and marketing efforts. Renowned for its robust and user-friendly features, this software excels in lead generation, marketing, and community management specifically tailored for WhatsApp. As a brand under the Moppomobi Group, SocialEpoch is dedicated to delivering exceptional social marketing solutions. Employing over 300 skilled professionals, the company boasts significant expertise in operating technology across various sectors. Their diverse clientele includes gaming applications, retail enterprises, financial technology firms, and e-commerce platforms. The mission of SocialEpoch is to equip clients with advanced lead generation techniques leveraging cutting-edge private social marketing technologies. By fostering partnerships with like-minded businesses globally, they aim to create mutually beneficial outcomes that drive success for all involved. The future looks promising as they continue to innovate and adapt to the evolving marketing landscape.

What is DoubleTick?

With the cutting-edge DoubleTick AI-powered image recognition technology, customers can effortlessly add product images directly into their shopping carts without the need to navigate your website. Designed with WhatsApp marketing and sales in mind, this intuitive tool empowers your sales team with a comprehensive range of features, including a unified cloud-based team inbox, infinite broadcasting options, bulk messaging functionality, real-time broadcast analytics, dynamic product catalog creation, and automated chatbots tailored for commerce. By consolidating communication through a single contact number for your entire team, you improve brand consistency, accelerate response times, and refine quality management and training practices. Furthermore, this system allows for seamless coordination with your finance department to manage incoming orders and invoices while ensuring your dispatch team is well-prepared to pack items swiftly. Ultimately, this collaborative method not only enhances operational efficiency but also significantly elevates the overall customer experience, fostering stronger relationships between your business and its clientele. Adopting such innovative solutions can set your company apart in a competitive marketplace.

Media

Media

Integrations Supported

WhatsApp
Google Sheets
Microsoft Excel

Integrations Supported

WhatsApp
Google Sheets
Microsoft Excel

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$25 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SocialEpoch

Company Location

China

Company Website

www.wascrm.com

Company Facts

Organization Name

DoubleTick

Company Website

doubletick.io

Categories and Features

Social CRM

Calendar/Reminder System
Customer Support
Email Marketing
Lead Capture
Lead Nurturing
Live Chat
Marketing Automation Integration
Multi-Channel Social Integration
Social Media Monitoring
Task Management

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Categories and Features

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

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