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Ratings and Reviews 68 Ratings
What is SocialEpoch?
SocialEpoch's CRM integration software is the premier choice for businesses utilizing WhatsApp, as it facilitates the management of customer interactions across chats, sales, support, and marketing efforts. Renowned for its robust and user-friendly features, this software excels in lead generation, marketing, and community management specifically tailored for WhatsApp.
As a brand under the Moppomobi Group, SocialEpoch is dedicated to delivering exceptional social marketing solutions. Employing over 300 skilled professionals, the company boasts significant expertise in operating technology across various sectors. Their diverse clientele includes gaming applications, retail enterprises, financial technology firms, and e-commerce platforms.
The mission of SocialEpoch is to equip clients with advanced lead generation techniques leveraging cutting-edge private social marketing technologies. By fostering partnerships with like-minded businesses globally, they aim to create mutually beneficial outcomes that drive success for all involved. The future looks promising as they continue to innovate and adapt to the evolving marketing landscape.
What is ShareCRM?
ShareCRM is an all-in-one, AI-powered enterprise CRM platform designed to drive growth through connected data and intelligent automation. It brings marketing, sales, and service functions together to manage the entire customer journey from first contact to long-term retention. The platform supports omnichannel marketing automation, allowing businesses to coordinate campaigns across digital and offline channels. Sales teams benefit from centralized lead management, configurable pipelines, CPQ capabilities, and integrated payment and ERP workflows. ShareCRM also delivers robust service automation, enabling efficient handling of customer inquiries, service orders, vendor coordination, and expense settlement. Built-in collaboration tools improve communication through chats, calendars, tasks, and approval workflows. AI capabilities generate insights, predictions, and personalized content to improve conversions and service quality. Advanced business intelligence dashboards provide deep visibility into marketing, sales, service, and partner performance. The low-code PaaS architecture allows organizations to customize data models, processes, and interfaces with minimal technical effort. ShareCRM supports deployment across multiple industries and niche segments, offering proven scalability and flexibility. With a global presence and thousands of enterprise customers, the platform is designed for complex, growing organizations. Overall, ShareCRM helps businesses streamline operations, improve collaboration, and achieve predictable revenue growth.
Integrations Supported
D&B Connect
Facebook Ads
Feishu
GROW with SAP
Kingdee Cloud
Lark
LinkedIn Ads
Mailchimp
Meta Ads
Microsoft Outlook
Integrations Supported
D&B Connect
Facebook Ads
Feishu
GROW with SAP
Kingdee Cloud
Lark
LinkedIn Ads
Mailchimp
Meta Ads
Microsoft Outlook
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$40/user/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
SocialEpoch
Company Location
China
Company Website
www.wascrm.com
Company Facts
Organization Name
ShareCRM
Date Founded
2011
Company Location
United States
Company Website
www.sharecrm.com/
Categories and Features
Social CRM
Calendar/Reminder System
Customer Support
Email Marketing
Lead Capture
Lead Nurturing
Live Chat
Marketing Automation Integration
Multi-Channel Social Integration
Social Media Monitoring
Task Management
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics
Categories and Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Lead Management
Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking
Sales Force Automation
Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management
Social CRM
Calendar/Reminder System
Customer Support
Email Marketing
Lead Capture
Lead Nurturing
Live Chat
Marketing Automation Integration
Multi-Channel Social Integration
Social Media Monitoring
Task Management