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What is Socialdraft?

Streamline the organization and scheduling of your content alongside your colleagues across various key social media platforms, including Instagram, Facebook Pages, Facebook Groups, Twitter, LinkedIn, and Pinterest, by utilizing a centralized and intuitive Social Media Calendar. This tool promotes effortless collaboration, allowing you to stay connected and active even while on the go, since it is fully compatible with both iPhone and Android devices. You have the capability to assign tasks, oversee your social inbox, and schedule posts directly from your smartphone. The visually enhanced calendar offers a thorough and quick glance at all the planned content for your social media profiles. In addition to this, you can create in-depth reports for your Facebook pages and Twitter accounts, which can be easily downloaded as PDFs for sharing with team members, supervisors, and clients. Team members and clients can be invited to engage in the scheduling process, complete with customizable permissions to meet your distinct needs. Furthermore, administrators can implement post-approval settings to guarantee that any content generated by sub-admins receives prior approval from the Socialdraft account owner, thereby allowing for consistent oversight of your brand's online presence. This structured approach not only promotes a collaborative atmosphere but also ensures that only high-quality content is disseminated to your audience, reinforcing the integrity of your social media strategy. Ultimately, this comprehensive system enhances teamwork and aligns your social media efforts with your overall business objectives.

What is Socialboards?

The premier cloud-based helpdesk for overseeing social media interactions, in addition to email, chatbots, contact forms, and review sites, merges all text-driven customer support avenues into a singular, cohesive inbox, guaranteeing that no customer request goes unnoticed. This all-encompassing solution for social customer service aggregates all incoming inquiries within a unified ticketing system, facilitating effective task distribution and ensuring that the team remains well-informed. It adeptly manages support requests from multiple social media sites including Facebook, Instagram, YouTube, and Twitter. Moreover, by incorporating live chat features on your website, customer issues can be resolved instantly. You can streamline your support emails and enhance your website along with Facebook pages by utilizing tailored forms. This tool not only decreases the number of support requests but also offers valuable insights into customer interactions. It also includes a smart self-service FAQ feature for your website, empowering customers to find answers on their own. With comprehensive statistics and analytics, you can make data-driven improvements to your services. Additionally, the integration through API facilitates a smooth connection with your existing internal systems, boosting operational efficiency. In summary, this platform revolutionizes customer service by consolidating diverse channels and supplying actionable insights for ongoing enhancement, ultimately elevating the customer experience. Furthermore, by leveraging this technology, businesses can significantly improve their responsiveness and customer satisfaction.

Media

Media

Integrations Supported

Facebook
Instagram
X (Twitter)
LinkedIn

Integrations Supported

Facebook
Instagram
X (Twitter)
YouTube

API Availability

API Availability

Has API

Pricing Information

$10 per month
Free Trial Offered?

Pricing Information

$9 per user, per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Socialdraft

Date Founded

2012

Company Location

United States

Company Website

socialdraft.com

Company Facts

Organization Name

Socialboards

Company Location

Norway

Company Website

socialboards.com/en/

Categories and Features

Categories and Features

Social Media Management

Customer Engagement
Multi-Account Management
Multi-User Collaboration
Reporting/Analytics
Social Media Monitoring

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