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What is Sockeye?

Sockeye adds smart scheduling power to your existing CMMS or EAM system. As a lightweight bolt-on, it reads and writes data directly from your maintenance software, so you don’t need to start over or replace what already works. This makes it simple for teams to simplify scheduling, improve coordination, and optimize resource usage. Sockeye’s automation does the heavy lifting. It instantly matches real-time labor availability with ready-to-schedule work orders, filling each technician to your target capacity in seconds. Schedules can be easily adjusted with drag-and-drop controls, and every change is reflected instantly in a live, visual interface. To make it even easier to get started, Sockeye offers a free, hands-on trial in a dedicated test environment — no IT resources required.

What is Bob! Desk?

Easily manage your maintenance tasks and interventions with the SAAS platform, Bob! Desk, which simplifies the oversight of building and equipment upkeep by allowing you to swiftly handle requests for repairs, automate routine maintenance duties, supervise your service providers, and track your ticketing system. Furthermore, the platform includes a dedicated interface for external service providers or subcontractors, enabling them to view the ticket list, submit quotes and invoices, and finalize intervention reports with ease. For technical companies, there's also a useful feature to assign customer requests directly to your technicians or subcontractors, guaranteeing that every request is managed quickly and efficiently. This all-encompassing solution not only boosts operational effectiveness but also fosters improved communication among all stakeholders involved. By leveraging such a robust platform, organizations can ensure a smoother workflow and heightened accountability throughout their maintenance processes.

Media

Media

Integrations Supported

4site
Accruent Maintenance Connection
CalemEAM
FMX
HxGN EAM
IBM Maximo Application Suite
JD Edwards EnterpriseOne
Mainsaver
QAD Redzone
SAP EAM

Integrations Supported

Thirst
Workers by Delos

API Availability

Has API

API Availability

Pricing Information

Sockeye is a month-to-month subscription with no penalty for cancellation. Each subscription price includes training, hosting, dedicated support, and regular updates.

The monthly rate is determined based on:
– Type of integration (a simple file-based integration vs. a full API based integration)
– Number of locations you’ll use Sockeye for (increasing volume discount based on number of locations)

Sockeye also provides an annual payment option with an additional 10% discount.
Free Trial Offered?

Pricing Information

$10 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Sockeye Technologies Inc.

Date Founded

2014

Company Location

Canada

Company Website

www.getsockeye.com

Company Facts

Organization Name

Bob! Desk

Date Founded

2015

Company Location

France

Company Website

bob-desk.fr

Categories and Features

CMMS

Preventive Maintenance
Scheduling
Technician Management
Work Order Management

Work Order

Preventive Maintenance
Scheduling
Task Management

Categories and Features

Building Maintenance

Commercial Properties
Inventory Management
Maintenance Scheduling
Residential Properties
Scheduling
Work Order Management

CMMS

Mobile Access
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management

EAM

CMMS
Equipment Management
Facility Management
Maintenance Management
Parts Management
Preventive Maintenance Scheduling
Warranty Management
Work Order Management

Equipment Maintenance

Customer Database
Dispatch Management
Equipment Tracking
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Facility Management

Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Preventive Maintenance
Residential Properties
Space Planning
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Scheduling
Service History Tracking
Technician Management
Work Order Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Preventive Maintenance

Condition Monitoring
Inspection Management
Maintenance Scheduling
Mobile Access
Predictive Maintenance
Purchasing
Reminders
To-Do List
Work Order Management

Scheduling

Alerts/Notifications
Appointment Scheduling
Employee Scheduling
Facility Scheduling
Multi-Location
Real-time Scheduling
Resource Scheduling

Work Order

Contract Management
Customer Database
Dispatch Management
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

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