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What is Sodaclick?

By developing solutions in digital signage, AI, and IoT, you can streamline the process of content creation on any device. Managing content across a variety of devices is made simple with a unified URL for deployments. With cloud-based automated updates, brands can continuously engage their customers with consistent messaging. Digital signage content, touchless voice AI solutions, and intricate IoT-driven campaigns can all be created and distributed without the need for coding. The robust Voice AI SDK transforms web-based touch applications into voice-activated experiences across multiple channels. The Sodaclick platform empowers you to design voice assistants tailored for navigational and informational purposes in digital signage. Additionally, leveraging conversational AI within drive-thru services can significantly boost sales, enhance throughput, and foster greater brand loyalty. Ultimately, the integration of these technologies paves the way for a more interactive and efficient customer experience.

What is IBM watsonx Orders?

Elevate the operational efficiency of your restaurant through the implementation of AI that adeptly handles even the most complex orders. IBM watsonx Orders functions as an AI-powered voice assistant that expertly captures orders from drive-thru patrons and swiftly relays them to the payment area. It is designed to navigate a variety of scenarios, including loyalty programs and mobile orders, while being thoroughly informed about customization choices for each menu item. Moreover, it stays updated on the current availability of items on the menu. This dependable AI voice assistant significantly enhances the ordering experience for both customers and staff alike. On average, watsonx Orders autonomously processes 87% of orders, even those with detailed customizations, mobile pickups, and loyalty program codes; it also has the capability to effortlessly hand off to a human team member when needed. Comparable to a seasoned employee, watsonx Orders is not only friendly but also effective, minimizing unnecessary dialogue to maximize throughput and achieving rates of up to 150 vehicles per hour in a dual-lane drive-thru. This cutting-edge solution not only streamlines restaurant operations but also boosts customer satisfaction by cutting down wait times and enhancing order accuracy, making it a valuable asset in today’s fast-paced dining environment. By integrating this technology, restaurants can ensure a more efficient workflow and a better overall experience for their patrons.

Media

Media

Integrations Supported

IBM watsonx Code Assistant
IBM watsonx.ai

Integrations Supported

IBM watsonx Code Assistant
IBM watsonx.ai

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sodaclick

Date Founded

2012

Company Location

United Kingdom

Company Website

sodaclick.com

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/products/watsonx-orders

Categories and Features

Digital Signage

Automatic Player Updates
Content Scheduling
Media Library
Multi-Screen Support
Remote Deployment
Remote Display Management
Visual Editor

Categories and Features

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