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What is Soft-ex?

At Soft-ex, we enable Digital Service Providers (DSPs) to enhance customer satisfaction while simultaneously reducing their billing and customer service costs through our innovative interactive billing communication solutions tailored for both B2B and B2C sectors. For Unified Communications (UC) providers and their enterprise clients, our advanced UC analytics solutions are designed to optimize infrastructure efficiency, performance metrics, and cost management in their collaborative efforts. The benefits of our solutions are significant, as they effectively integrate and leverage existing billing systems, like CSG, Amdocs, and Netcracker, with UC platforms such as Microsoft Teams, Cisco HCS/Webex Calling, Zoom, Mitel, and Avaya. As a reputable technical ally to major players in the UC industry, we deliver exceptional value to resellers of Session Border Controllers (SBCs) in response to the increasing demands of enterprise customers. Our seamless integration capabilities facilitate a smooth transition, whether you are initiating new systems or upgrading outdated ones, thereby ensuring a vital connection between billing communications and collaboration analytics for your clientele. This strategy not only promotes improved customer engagement but also enhances the overall operational structure for service providers, ultimately contributing to their long-term success. By focusing on these key areas, we position our partners to thrive in a competitive market landscape.

What is BillView?

Fastlane Software is excited to unveil its 'BillView' solution, tailored specifically for efficient management within the telecommunications industry. This cutting-edge tool merges advanced billing integration capabilities with extensive industry expertise, ensuring top-notch standards in bill reporting and analytical consultancy services. BillView acts as an all-encompassing online platform for the administration of telecommunication assets, enabling businesses to manage every aspect of their telecom inventory, usage, and costs. We offer a diverse range of analytical reports and services that assist organizations in assessing, understanding, and benchmarking their telecommunications expenses and inventory with precision. Given the intricate nature of telecommunication billing, we help collect the essential data needed to guarantee accurate charges at predetermined rates. With our vast experience and dedication to telecom billing solutions, collaborating with us ensures you receive unmatched support and expertise tailored to your needs. Our mission is to enable organizations to gain mastery over their telecom expenditures and enhance the efficiency of their resource utilization, ultimately driving improved fiscal responsibility and operational effectiveness. In doing so, we contribute to a more informed decision-making process that fosters sustainable growth.

Media

Media

Integrations Supported

Amdocs Customer Experience Suite
Avaya Cloud Office
Cisco CX Cloud
MiCloud Connect
Microsoft Teams
Netcracker
Zoom

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Soft-ex

Date Founded

1989

Company Location

Ireland

Company Website

www.soft-ex.net/solution

Company Facts

Organization Name

Fastlane Software

Date Founded

2000

Company Location

Australia

Company Website

www.billview.com.au

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