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What is SoftTech WMS?

SoftTech Outsourcing, a member of the CallTech Outsourcing family, has been providing outstanding outsourcing services since 2005, which allows for a customized strategy tailored to each client's specific needs. This personalized approach enables our clients to maximize their growth possibilities and expand their service offerings far beyond the limitations of their internal capabilities, thereby enhancing their competitive edge in the market. Presently, SoftTech Outsourcing is recognized as a vibrant entity within the outsourcing industry, supported by extensive experience and expertise accumulated over the years. Throughout its history, CallTech Outsourcing has partnered with more than a hundred prestigious companies around the globe, delivering a wide range of outsourcing solutions that cater to various needs. Our dedication to utilizing advanced technology empowers us to build a team of highly skilled professionals who are committed to driving our clients' success. The varying educational and professional backgrounds of our team members contribute to a diverse pool of knowledge and expertise. Consequently, CallTech Outsourcing consistently stands out by delivering exceptional outsourcing services that adhere to the highest quality standards. Our unwavering emphasis on innovation enables us to stay nimble and adaptable to the changing requirements of our clients, ensuring we meet their expectations effectively and proactively. As we continue to grow, our focus remains on fostering long-term partnerships that benefit both our clients and our organization.

What is HotSchedules?

Customized technology and analytical services tailored specifically for the restaurant and hospitality industries are crucial for optimizing workforce and inventory management. Fourth now integrates with HotSchedules, providing a unified platform that simplifies the entire employee lifecycle, from recruitment to retention, all through a single sign-on interface. Our solutions are fully integrated and designed to be mobile-friendly, covering areas such as procurement, inventory management, recipe and menu management, along with publishing functionalities for menus, nutrition information, and allergen details. Each service we provide is carefully tailored to meet the distinct requirements of both restaurant and hospitality businesses. By employing our HR and payroll services, you can reduce the burden of administrative tasks, leading to a more efficient operational workflow. Our analytics solutions not only deliver actionable insights but also empower restaurant and hospitality operators to make well-informed, data-driven decisions. Enhanced management of the supply chain and workforce is achieved through advanced analytics, culminating in a centralized source of truth presented through user-friendly dashboards. This enables you to quickly interpret data and make strategic decisions with confidence. Since our inception in 1999, we have been committed to crafting aesthetically pleasing and intuitive solutions designed to meet the evolving needs of the restaurant and hospitality sector, ultimately ensuring your business succeeds in a competitive market. As we continue to innovate, our goal remains to provide tools that not only enhance operational efficiency but also contribute to long-term growth and sustainability.

Media

Media

Integrations Supported

Fourth
Lightspeed Restaurant
Oracle MICROS POS
Ordyx
ServingIntel
SpotOn
TipHaus
Toast Kitchen Display System
Toast POS

Integrations Supported

Fourth
Lightspeed Restaurant
Oracle MICROS POS
Ordyx
ServingIntel
SpotOn
TipHaus
Toast Kitchen Display System
Toast POS

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CallTech Outsourcing

Company Location

United Kingdom

Company Website

www.soft-tech.company

Company Facts

Organization Name

Fourth

Date Founded

1999

Company Location

United States

Company Website

www.fourth.com

Categories and Features

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Categories and Features

Employee Scheduling

Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking

Food Service Management

Costing
For Cafeterias
For Healthcare Facilities
Free / Reduced Meals
Inventory Management
Menu Planning
Nutritional Analysis
Online Payments / Funding
Point of Sale (POS)
Purchasing
Recipe Management
Schools
Tray Tracking

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Scheduling

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Supply Chain Management

Demand Planning
Electronic Data Interchange
Import / Export Management
Inventory Management
Order Fulfillment
Order Management
Sales & Operations Planning
Shipping Management
Supplier Management
Transportation Management
Warehouse Management

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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