Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • CallTrackingMetrics Reviews & Ratings
    845 Ratings
    Company Website
  • Squaretalk Reviews & Ratings
    227 Ratings
    Company Website
  • Intulse Reviews & Ratings
    142 Ratings
    Company Website
  • Phone.com Reviews & Ratings
    5 Ratings
    Company Website
  • 3CX Reviews & Ratings
    1,131 Ratings
    Company Website
  • VirtualPBX Reviews & Ratings
    144 Ratings
    Company Website
  • CampaignTrackly Reviews & Ratings
    57 Ratings
    Company Website
  • UptimeRobot Reviews & Ratings
    689 Ratings
    Company Website
  • Paessler PRTG Reviews & Ratings
    740 Ratings
    Company Website
  • Highcharts Reviews & Ratings
    117 Ratings
    Company Website

What is Softphone.Pro?

Assess employee performance through 15 detailed online reports, interactive graphs, and a comprehensive call log with a click-to-play feature. Boost productivity and refine call center operations by providing managers with essential insights necessary for sound business decisions. Gain immediate feedback by accessing your analytics on a real-time dashboard. Employ screen captures and live webcam monitoring to acquire an in-depth understanding of agents' activities as they unfold. For more comprehensive analysis, easily export your Call Log data to Microsoft Excel with just a few simple clicks. Your team will implement a user-friendly application, removing the necessity for IT support to set up and connect to individual computers remotely. Moreover, users will be restricted from altering or accessing softphone settings independently, enhancing the protection of the SIP server and avoiding accidental configuration errors. Softphone.Pro presents a wide range of integration options, facilitating the easy incorporation of screen pop-up and click-to-call functionalities into any software platform with minimal effort. This adaptability not only improves overall operational efficiency but also ensures all communication tools work seamlessly within your current systems. In addition, the ability to integrate with existing platforms allows for a customized experience tailored to your specific operational needs.

What is 008?

008 Agent stands out as a groundbreaking, open-source softphone that utilizes artificial intelligence and operates on an event-driven framework to revolutionize VoIP communications. Users can effortlessly initiate calls, meticulously document call events and interactions, and seamlessly transfer call data to their preferred CRM systems and tools. One of the platform's notable features is its speech-to-text transcription capability, which allows for the conversion of spoken conversations into written text, facilitating automatic integration into CRM or other applications. Future developments are set to introduce sentiment analysis, enabling the tracking of caller emotions throughout conversations, along with summarization tools that efficiently condense information and spotlight key insights. Furthermore, a customizable conversational agent powered by sophisticated language models will empower users to craft tailored interactions that cater to their specific needs. Designed to be compatible with macOS, Windows, and Linux, and accessible through the web, 008 Agent offers an adaptable solution suitable for various professional environments. This multifaceted approach positions 008 Agent as an advanced tool in the ever-evolving landscape of communication technology, paving the way for more efficient and effective interactions. With its focus on user-centric features, it promises to enhance the overall experience of digital communication.

Media

Media

Integrations Supported

ChatGPT
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Salesforce

Integrations Supported

ChatGPT
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

$19 one-time payment
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vedisoft

Company Location

Russian Federation

Company Website

softphone.pro/en/index

Company Facts

Organization Name

008

Company Location

United States

Company Website

008agent.ai/

Categories and Features

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Categories and Features

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Popular Alternatives

Popular Alternatives

Adore SIP Softphone Reviews & Ratings

Adore SIP Softphone

Adore Infotech