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What is SolarWinds VNQM?

VoIP monitoring solutions provide comprehensive insights into WAN performance and essential call quality of service (QoS) metrics. The SolarWinds® VoIP & Network Quality Manager is designed to enhance VoIP performance by analyzing Call Detail Records (CDRs) from platforms such as Cisco CallManager and Avaya Communication Manager. This analysis helps in pinpointing and resolving issues like distortion, latency, and background noise. With VNQM, users can effectively review call detail files from both Cisco and Avaya systems, allowing them to track important metrics including latency and network jitter. This helps in preventing packet delays during VoIP communications. Additionally, SolarWinds VNQM is equipped with robust features that monitor VoIP call QoS, packet loss, and latency, while also evaluating site-to-site WAN performance using Cisco IP SLA technology. By correlating call-related problems with WAN performance data, VNQM facilitates more effective troubleshooting, ensuring that users can maintain optimal communication quality across their networks. Ultimately, these capabilities contribute to a more reliable and efficient VoIP experience.

What is Oyatel?

Oyatel provides a diverse selection of communication tools to cater to your needs. Whether you choose to use our Oyatel Softphone, mobile app, desktop unit, or cordless telephone, we are dedicated to resolving your challenges. Our extensive and feature-packed phone system is specifically designed to fulfill the requirements of any organization. The CallManager operates entirely online, enabling you to handle your telephony seamlessly from both Mac and PC platforms. You will consistently have immediate access to updated information on phone statuses and the online availability of employees. In addition, the Oyatel CallManager features an automated attendant that is controlled through calling queues, key selection menus, and automated settings for business hours. With our system, managing users and call queues is streamlined, leading to faster response times and more efficient call handling. Furthermore, you can operate a switchboard that offers real-time insight into your team members' online statuses, ensuring that communication remains constant. This adaptability and range of features make Oyatel an excellent option for businesses in search of reliable communication solutions, helping them enhance their overall efficiency and connectivity.

Media

Media

Integrations Supported

Flow

Integrations Supported

Flow

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$30 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SolarWinds

Date Founded

2000

Company Location

United States

Company Website

www.solarwinds.com/voip-network-quality-manager

Company Facts

Organization Name

Oyatel

Company Location

Norway

Company Website

oyatel.com/en/

Categories and Features

VoIP Monitoring

Alerts / Notifications
Call Detail Record (CDR) Analysis
Call Quality Monitoring
IP SLA Monitoring
Jitter Testing
Latency Monitoring
MOS Monitoring
Packet Loss Monitoring
QoS Monitoring
Reporting / Analytics
Troubleshooting

Categories and Features

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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