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What is Solgari Cloud Communications?

Discover a robust and compliant communication solution that merges voice, video, chat, and SMS, enhancing overall connectivity. Elevate your operational effectiveness by leveraging a superior Cloud Contact Centre as a Service (CCaaS), which guarantees a seamless digital customer experience from a single, integrated platform. Access all essential channels and features through a secure Cloud infrastructure, ensuring ease of use and reliability. Effortlessly integrate with Microsoft Dynamics and Dynamics Phone to create a fully immersive Teams Contact Centre experience. Communicate quickly and efficiently, with the ability to connect all your communication and CRM tools from any location at any time. Transition smoothly between text, phone, or video calls, ensuring that switching channels is effortless. Solgari adheres to all relevant regulations, such as GDPR, PCI DSS, and MiFID II, safeguarding your data security and privacy. Upgrade to a multi-channel Cloud contact center equipped with automated, voice-activated enhancements that significantly improve your communication quality. This pioneering solution not only streamlines your workflow but also fosters enhanced customer interactions, setting a new standard for service excellence. With a focus on innovation and user experience, it empowers teams to work smarter and more collaboratively than ever before.

What is Infiny?

Embrace the next generation of networking with Infiny, an innovative NaaS platform designed to revolutionize connectivity. Experience unparalleled global interconnectivity through our renowned Network-as-a-Service solution, which facilitates the effortless growth of your worldwide network and voice services according to your needs. Explore the distinctive attributes of Infiny, delivering enhanced transparency and agility to your network and its interconnected environment. Boost your network's potential with advanced orchestration tools that simplify connection management, streamlining operational processes with ease. Witness extraordinary responsiveness as you configure and scale your network on-demand within seconds, creating a flexible and adaptive infrastructure. Stay proactive against obstacles with real-time, actionable insights from sophisticated analytics, allowing for swift troubleshooting and efficient management. Seamlessly establish robust connections and improve user experiences by incorporating Infiny into your current systems, ensuring your network leads in technological advancements. With Infiny, you are not merely adjusting to future trends; you are playing an active role in crafting them for tomorrow's connectivity landscape.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$20 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Solgari

Date Founded

2009

Company Location

Ireland

Company Website

www.solgari.com

Company Facts

Organization Name

Epsilon Telecommunications

Date Founded

2003

Company Location

Singapore

Company Website

epsilontel.com/infiny/

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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