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support 5 out of 5 stars

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What is Solid Performers CRM?

Solid Performers CRM is a rapidly expanding Pre & Post Sales Management solution tailored to meet diverse business requirements. We proudly hold the ISO 27001:2013 Certification, ensuring our commitment to Data Security and Maintenance. Our advanced Cloud Infrastructure, powered by Amazon Web Services, guarantees unparalleled service availability, sustainability, and reliability around the clock. We are dedicated to "Delivering Excellence" at every step of our customer interactions. As one of the few SAAS CRM platforms capable of managing a wide array of tasks, Solid Performers CRM offers features such as lead management, client management, follow-up tracking, seamless lead-to-client conversion, proposal handling, proforma invoice processing, invoice oversight, product management, and a host of additional functionalities, making it an all-in-one solution for businesses seeking efficiency. This comprehensive approach ensures that users can streamline their processes and enhance productivity effectively.

What is SWORD?

SWORDâ„¢ is a comprehensive software platform designed to streamline the management of Customer Service and Job Shop operations. This application shines in the realm of Client Relationship Management (CRM) and Contact Management, providing detailed logs for contacts and histories of follow-ups. Moreover, SWORDâ„¢ boasts a robust feature set that facilitates the creation of proposals, sales orders, service orders, estimates, contracts, and invoices. It also serves as a small business Manufacturing Resource Planning (MRP) system, integrating Job Costing for materials and labor. In addition to these functions, it offers effective systems for planning and managing factory equipment maintenance. A notable highlight of the software is its capability to monitor orders set for dispatch, whether to internal teams or field service agents. Users can select from various configurations, including a standard edition that works with Windows XP, Vista, and Windows 7, alongside options for Remote Desktop access via Microsoft Terminal Server. Furthermore, it accommodates IP Client to IP Server setups for local area networks (LAN) and wide area networks (WAN), necessitating a Windows Server configuration. With such a wide array of functionalities, SWORDâ„¢ effectively tackles many challenges encountered by service-oriented enterprises. Its adaptability and extensive features make it an invaluable asset for improving operational efficiency and ensuring high levels of customer satisfaction, ultimately fostering growth and success in the competitive landscape.

Media

Media

Integrations Supported

Facebook
Google Calendar
Google Contacts
Zapier

Integrations Supported

API Availability

API Availability

Pricing Information

$ 20 per user per month
or $240 per user per year
Free Trial Offered?

Pricing Information

$295 one-time payment

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

Windows

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Solid Performers Pvt. Ltd

Date Founded

2015

Company Location

India

Company Website

solidperformers.com

Company Facts

Organization Name

Access Business Communications

Company Website

abci-software.com/software_applications/sword_service_management/field_service_software.htm

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Social Media Integration
Task Management
Territory Management

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

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