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What is Solutions by Text?

Solutions by Text (SBT) stands at the forefront of FinTextâ„¢, enabling consumer finance organizations to interact, engage, and conduct transactions with their clients instantly. Since its inception in 2008, SBT has been delivering enterprise conversational messaging solutions that prioritize compliance. With SBT, you can ENGAGE, INTERACT, and TRANSACT through various features including: * One-way and two-way SMS communication * SmartURLâ„¢ technology * Multimedia Messaging Service (MMS) * API integration capabilities * Keyword management * Employee-assisted opt-in processes * Comprehensive reporting and analytics * Monitoring for deactivations SBT envisions a future where real-time payments can be executed via text messages, thus enhancing the bill payment experience for both businesses and their consumers. By leveraging text messaging, Solutions by Text enables you to engage with your customers effectively, making it the quickest and most accessible method to foster connections and elicit responses. Not only can you place real-time text responses directly into the hands of your customers and staff, but you can also seamlessly integrate our messaging tools into your existing software platforms, allowing for a smoother operational workflow. With SBT, you can expect not only seamless integration but also comprehensive documentation and ongoing support to maximize the advantages of text messaging for your business. This transformative approach to communication can significantly elevate customer satisfaction and streamline operations for companies in the consumer finance sector.

What is Activ8 SMS?

Activ8 is a cloud-based solution designed to assist small businesses and marketing agencies in managing customer communications and follow-up effectively. This cutting-edge platform integrates SMS, WhatsApp, iMessage, and RCS messaging, while also offering automated follow-up campaigns, interactive messaging capabilities, and AI-driven responses customized to align with a company’s website and documentation. It boasts a collection of campaign templates aimed at improving lead follow-up, sending reminders, and reactivating past customers, enabling teams to oversee engagements and take over when the AI hands off control. In addition, the platform incorporates Voice AI technology that can handle calls, qualify inquiries, and schedule appointments seamlessly. Activ8 also features valuable tools for conducting lead searches, performing phone verifications, sending Shopify order notifications, synchronizing customer data, and integrating calendars with Google Calendar and Microsoft Outlook to check availability and streamline booking processes. Users have the ability to connect their Android devices to initiate campaigns and efficiently manage responses via the platform. As a comprehensive solution, Activ8 is specifically designed for enterprises aiming to convert inquiries and bookings into long-lasting customer relationships, thereby optimizing their communication strategies and boosting operational efficiency. Consequently, small businesses leveraging this platform stand to greatly enhance their customer engagement and follow-up tactics, ultimately fostering growth and customer loyalty.

Media

Media

Integrations Supported

AKUVO
Collect!
Dataview360
Debtmaster
Elavon
GOLDPoint Systems
Infobip
Inovatec
InterProse ACE
Lendisoft LMS
LiveVox
NetSuite
Quantrax
Salesforce
Shaw Systems
Sinch

Integrations Supported

Google Calendar
Microsoft Outlook
Shopify
WhatsApp

API Availability

Has API

API Availability

Pricing Information

Annual Subscription

Pricing Information

$47/month
Starter is $47/month for 2 workspaces and 1 device, with unlimited SMS and 5 active campaigns. The 14-day free trial requires no credit card. Voice AI is approximately $0.20/minute with no monthly minimum.
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

SaaS
Android

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Solutions by Text

Date Founded

2008

Company Location

United States

Company Website

solutionsbytext.com

Company Facts

Organization Name

Inst8 Limited

Date Founded

2025

Company Location

New Zealand

Company Website

activ8sms.com

Categories and Features

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Keywords
Reporting/Analytics
Scheduled Messaging
Shortcodes

Categories and Features

SMS Marketing

Not specified

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