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What is Solutions by Text?

Solutions by Text (SBT) stands at the forefront of FinTextâ„¢, enabling consumer finance organizations to interact, engage, and conduct transactions with their clients instantly. Since its inception in 2008, SBT has been delivering enterprise conversational messaging solutions that prioritize compliance. With SBT, you can ENGAGE, INTERACT, and TRANSACT through various features including: * One-way and two-way SMS communication * SmartURLâ„¢ technology * Multimedia Messaging Service (MMS) * API integration capabilities * Keyword management * Employee-assisted opt-in processes * Comprehensive reporting and analytics * Monitoring for deactivations SBT envisions a future where real-time payments can be executed via text messages, thus enhancing the bill payment experience for both businesses and their consumers. By leveraging text messaging, Solutions by Text enables you to engage with your customers effectively, making it the quickest and most accessible method to foster connections and elicit responses. Not only can you place real-time text responses directly into the hands of your customers and staff, but you can also seamlessly integrate our messaging tools into your existing software platforms, allowing for a smoother operational workflow. With SBT, you can expect not only seamless integration but also comprehensive documentation and ongoing support to maximize the advantages of text messaging for your business. This transformative approach to communication can significantly elevate customer satisfaction and streamline operations for companies in the consumer finance sector.

What is SimplyRCS?

SimplyRCS is a business-focused messaging solution in the United States that utilizes RCS technology via Signalmash. This innovative platform enables brands to send engaging and interactive communications—such as carousels, images, and clickable buttons—directly to users' default messaging applications on both iPhones and Android devices, removing the necessity for any additional app installations. The functionality allows users to simply describe a bot, which the AI then visually constructs on a canvas and launches immediately to interact with customers using only pre-approved content; when needed, the conversation can be effortlessly transferred to a human representative. A single account grants access to a multitude of messaging options, including RCS, SMS, MMS, short codes, toll-free numbers, 10DLC, and WhatsApp, equipped with built-in fallback options for SMS and MMS to guarantee message delivery across various devices. The platform also includes campaign management tools, a collaborative inbox, a contact list with verified opt-in records, and detailed analytics on delivery and engagement metrics. SimplyRCS takes care of all necessary components related to brand registration, compliance with 10DLC regulations, carrier approval, and Google RCS sender verification internally. With connections to Tier-1 U.S. carriers and SOC 2 Type II certification, it guarantees a dependable and secure messaging environment for businesses. Furthermore, this all-encompassing system simplifies communication efforts, boosts customer engagement, and ensures adherence to compliance and security standards while fostering a more efficient interaction between brands and their customers.

Media

Media

Integrations Supported

AKUVO
AdvantEdge
Collect!
Dataview360
Debtmaster
Elavon
GOLDPoint Systems
Infobip
Inovatec
InterProse ACE
Lendisoft LMS
LiveVox
NetSuite
Quantrax
Salesforce
Shaw Systems
Sinch
Totality

Integrations Supported

GoHighLevel

API Availability

Has API

API Availability

Has API

Pricing Information

Annual Subscription

Pricing Information

$0.0039 per message
Usage-based pricing with no contracts and no monthly minimums. SMS and RCS text messages are $0.0039 each (send or receive); MMS and RCS rich/multimedia messages are $0.015 each. Carrier surcharges are passed through at cost with no markup, and SMS/MMS fallback is billed at the same published rates.

RCS Agent: $250/month (includes the web app, REST API, AI bot builder, shared inbox, analytics and support). RCS Sender ID: $250 setup + $250/month.

Sending identities: local 10DLC or toll-free number $0.50 setup + $0.50/month; short code $500 setup + $500/month; vanity short code $1,000 setup + $1,000/month. One-time carrier/registration fees (TCR brand registration, vetting, T-Mobile activation) are passed through at cost.

Optional AI add-ons: AI Starter $20/month (~400 conversations) or AI Pro $90/month (~1,500 conversations).

Free, no-card-required RCS sender ID test available. Full rate card is published on the SimplyRCS pricing page.
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Solutions by Text

Date Founded

2008

Company Location

United States

Company Website

solutionsbytext.com

Company Facts

Organization Name

Mash Technologies Corporation

Date Founded

2021

Company Location

United States

Company Website

simplyrcs.ai/

Categories and Features

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Keywords
Reporting/Analytics
Scheduled Messaging
Shortcodes

Categories and Features

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