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What is Solve CRM?

Navigating the complexities of Service Management CRM in customer service can prove to be quite a task. We took on this challenge and were pleased with the favorable outcomes we achieved. Our proficiency in service management, scheduling, and sales has established us as a trusted name in the industry. Our objective is to optimize every element of record-keeping, communication, scheduling, and information sharing, especially in mobile contexts. It is crucial to move away from archaic systems such as paper, spreadsheets, and inefficient software. Additionally, the system provides staff with proactive alerts regarding required actions and highlights priority tasks, which greatly simplifies workflows. This streamlined approach not only eases the burden on employees but also allows them to significantly elevate the quality of service and deliver proactive support. By doing so, we aspire to create a workplace culture where all team members are empowered to enhance customer interactions effortlessly, thereby ensuring a better experience for clients and staff alike.

What is Cinderblock?

Contractors lose hours every week to disorganized job info, missed follow-ups, and billing that lags weeks behind the work. Cinderblock fixes that. It's an all-in-one job management platform that gives contracting teams a single place to run estimates, schedule appointments, coordinate crews, and collect payments. Everything ties back to the job — notes, photos, invoices, customer history — so nothing gets lost and nobody has to ask twice. Works on mobile, works offline, syncs automatically. Integrates with QuickBooks Online and Stripe. Role-based permissions mean crew members see what they need and nothing they don't. Built for small to mid-sized contractors: general contractors, plumbers, electricians, HVAC, roofers, and landscapers who need a tool that works without a dedicated IT person to run it.

Media

Media

Integrations Supported

APIANT
ASAP Systems
Business Card Reader
Constant Contact
Cyfe
Easy Insight
Freshdesk
Gmail
Google Calendar
LeadMaster
Microsoft Azure
Quickwork
Stackreaction
SyncSmart
Workers by Delos
Wufoo
Xero
Zapier
Zendesk

Integrations Supported

QuickBooks Online

API Availability

API Availability

Pricing Information

$25 per user per month
Free Trial Offered?

Pricing Information

$48 per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Norada

Date Founded

2000

Company Location

Canada

Company Website

www.solve.app/

Company Facts

Organization Name

Cinderblock

Date Founded

2019

Company Location

United States

Company Website

www.cinderblock.com

Categories and Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Mobile Access
Quotes / Proposals
Segmentation
Task Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Task Management

Collaboration
Gamification
Mobile Access
Progress Tracking
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View

Categories and Features

Electrical Contractor

Billing & Invoicing
Customer Database
Electronic Signature
Mobile Access
Quotes / Estimates
Scheduling
Time Tracking

Field Service Management

Billing & Invoicing
Customer Database
Electronic Signature
Mobile Access
Quotes / Estimates
Scheduling
Service History Tracking
Time Clock

HVAC

Billing & Invoicing
Customer Database
Job Management
Mobile Access
Quotes / Estimates
Scheduling
Service History Tracking

Plumbing

Billing & Invoicing
Customer Database
Job Management
Mobile Access
Quotes / Estimates
Scheduling
Service History Tracking

Tradesman Job Management

Customer Database
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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