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What is Soprano?

Elevate Your Communication Approaches Mobile communication is advancing to be increasingly interactive and captivating. Your customers and staff will appreciate the chance to engage with your brand through their preferred mediums, whether they favor traditional options like SMS, Voice, and Email, or contemporary, dynamic IP-based services such as WhatsApp Business or RCS Chat on Google Android Messages. To stay ahead of the curve, align yourself with leading businesses and governmental organizations globally by adopting a powerful Communications Platform as a Service (CPaaS) that provides a wide range of messaging capabilities, encompassing customizable templates, content masking, IP address filtering, prioritization, localization, and much more. Acknowledging that information is your most valuable resource, it is crucial to implement a secure IP messaging infrastructure for your internal processes, workflows, and incident management. This proactive measure not only enables you to optimize your communication strategies but also helps you understand how to leverage Messaging as a Platform to enhance overall engagement. By effectively navigating today’s communication environment, you can foster greater satisfaction and productivity among all your stakeholders, ultimately leading to a more engaged community around your brand.

What is Sense?

Sense, our cutting-edge CPaaS platform, incorporates innovative processes that simplify the management of its APIs, offering distinctive advantages that are uncommon in the market. Being completely cloud-based, it facilitates the effortless handling of voice communications, SMS, and recordings. As a comprehensive omnichannel solution, Sense integrates various functionalities such as SIP Trunking, DIDs, SMS, call recording, playback, and insightful reporting. This platform ensures rapid connections across telephony, SMS, and an array of digital channels, delivering a holistic communication experience. With APIs designed to cater to specific client requirements, organizations can effortlessly oversee their services and payment systems. Sense is versatile, supporting applications ranging from product sales and payment processing to customer support, marketing initiatives, and call center functions. Our dedication lies in providing effective communication solutions that promote clear and efficient user interactions while improving the overall experience. Ultimately, we strive to empower businesses to succeed in a world that is becoming increasingly interconnected, fostering growth and innovation within their operations.

Media

Media

Integrations Supported

WhatsApp

Integrations Supported

WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Soprano Design

Company Location

United Kingdom

Company Website

www.sopranodesign.com

Company Facts

Organization Name

Ipcom

Company Location

United States

Company Website

ipcom.ai/products/senseProduct/

Categories and Features

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

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