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What is Sorry?

Stay competitive by delivering real-time updates to your clients, keeping them informed and reassured. Our sophisticated monitoring automation handles the labor-intensive tasks, enabling you to concentrate on what truly matters. You can relax, knowing that assistance is readily available, whether you need to respond to helpdesk requests or reach out to your account manager directly. This ensures that everyone in your organization stays aware of the most recent developments, promoting consistent communication. With a status page that is publicly accessible on any mobile device, users can effortlessly check for updates from any location. In today's environment, clients value honesty and transparency, and by proactively addressing any downtime, you can cultivate a deeper trust. The system is crafted to highlight the latest updates on the status page, guaranteeing that information remains up-to-date. Adopting a proactive approach decreases the likelihood of overwhelming your helpdesk with inquiries and concerns. Furthermore, you can simplify the update process by scheduling automatic notifications for planned maintenance, easing the burden on everyone involved. This strategy not only improves communication but also significantly strengthens your rapport with customers, creating a more resilient business relationship. Ultimately, a strong emphasis on transparency and efficiency will position your organization to thrive in a competitive landscape.

What is Rootly?

Rootly is the modern, AI-driven incident management solution purpose-built for fast-moving engineering teams that prioritize reliability. It unifies on-call scheduling, automated incident workflows, AI root cause analysis, and post-incident retrospectives in a single, intuitive platform. Rootly integrates deeply with communication and collaboration tools like Slack, Teams, Jira, and Zoom, allowing responders to act, coordinate, and resolve issues without ever leaving their workspace. Its AI SRE engine not only diagnoses problems but also generates contextual suggestions, helping teams troubleshoot and restore services faster—often before full escalation. With automated data collection and report generation, Rootly eliminates the administrative burden traditionally associated with incident response. The platform also delivers AI-generated retrospectives, complete with timelines, action items, and Jira syncs, making continuous improvement effortless. Engineers benefit from human-centered design that prioritizes usability, context awareness, and prevention. Scalable and extensible by design, Rootly connects easily through APIs, Terraform providers, and custom integrations for complex environments. Its proven results—faster resolutions, reduced on-call fatigue, and measurable ROI—make it a trusted choice for companies like Webflow, Dropbox, Nvidia, and Tripadvisor. Altogether, Rootly empowers teams to prevent incidents, respond with confidence, and build a culture of reliability that scales with their growth.

Media

Media

Integrations Supported

Datadog
New Relic
PagerDuty
Airtable
Asana
Backstage
Confluence
GoTo Meeting
Google Meet
Grafana
Heroku
Honeycomb
Mattermost
Microsoft Azure
Nagios Core
Rippling
SendGrid
Trello
X (Twitter)
Zoom

Integrations Supported

Datadog
New Relic
PagerDuty
Airtable
Asana
Backstage
Confluence
GoTo Meeting
Google Meet
Grafana
Heroku
Honeycomb
Mattermost
Microsoft Azure
Nagios Core
Rippling
SendGrid
Trello
X (Twitter)
Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

$29 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sorry

Company Location

United Kingdom

Company Website

www.sorryapp.com

Company Facts

Organization Name

Rootly

Date Founded

2020

Company Location

United States

Company Website

rootly.com

Categories and Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Categories and Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Incident Response

Attack Behavior Analytics
Automated Remediation
Compliance Reporting
Forensic Data Retention
Incident Alerting
Incident Database
Incident Logs
Incident Reporting
Privacy Breach Reporting
SIEM Data Ingestion / Correlation
SLA Tracking / Management
Security Orchestration
Threat Intelligence
Timeline Analysis
Workflow Automation
Workflow Management

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

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