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What is Southern Software CAD?

Southern Software's CAD platform is a powerful tool that aids telecommunicators in effectively collecting essential information to respond to Calls for Service (CFS) using a consistent methodology across diverse agencies and sectors. This comprehensive solution allows users to methodically assign and oversee multiple response units while serving as a central hub for additional software features. It integrates effortlessly with other Southern Software offerings, including the RMS for creating queries and reports, the MDS map viewer, and the MDIS mobile applications. Moreover, it creates a detailed audit trail that captures the steps taken during the management of emergency Calls for Service (CFS), ensuring accountability. The system works in conjunction with APCO-Intellicomm, CACH, ProQA, and SmartHorizons for the categorization of EMS, Fire, and Police incidents, while also offering pre-arrival guidance. Additionally, the Multi-Geo lookup feature efficiently performs simultaneous searches across address, MSAG, intersection, and landmark records, guaranteeing that users can swiftly access geo-verified data. This functionality not only improves the precision of responses but also fosters better communication among various emergency response teams, ultimately contributing to enhanced operational efficiency during critical situations. Overall, the CAD system exemplifies a forward-thinking approach to emergency management and response coordination.

What is Computer Aided Dispatch?

The Computer-Aided Dispatch (CAD) System equips dispatchers to handle complex and numerous incidents effortlessly, thereby greatly enhancing their ability to maintain optimal safety for first responders. Entering calls only requires minimal information, and the system automatically records the date and time of each entry. Both Call Takers and Dispatchers are provided access to a comprehensive set of features, enabling all dispatch personnel to view and modify the same Call for Service in real-time, which ensures that every detail enriches the overall record. Furthermore, the CAD System grants dispatchers immediate access to names stored in various Criminal Information Systems (CIS), along with details regarding ongoing and previous incidents, including the ability to review those incidents, response protocols, contact information, and additional data related to the location. This crucial information can be communicated to Mobile Units, which significantly boosts officer awareness and enhances operational efficiency. The seamless integration of these functionalities not only streamlines the dispatching process but also cultivates better communication among all involved personnel, ultimately leading to a more coordinated response to emergencies. The CAD System represents a vital tool in modern emergency management, enabling teams to respond effectively in high-pressure situations.

Media

Media

Integrations Supported

First Arriving Dashboards

Integrations Supported

First Arriving Dashboards

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Southern Software

Date Founded

1988

Company Location

United States

Company Website

www.southernsoftware.com/ps-cad.html

Company Facts

Organization Name

Computer Information Systems

Date Founded

1985

Company Location

United States

Company Website

www.cis.com/systems

Categories and Features

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

Categories and Features

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

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