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What is Sparklight Business TV?

Transform the atmosphere of your lobby or waiting area by providing exceptional programming that features the latest news, sports, music, and lifestyle content, ensuring it captivates both clients and customers alike. By showcasing the sports and entertainment that resonate with your audience, you can significantly enhance the overall experience for your visitors. Create an ambiance that is either calming, inspiring, or energizing for both clients and staff by offering seamless, commercial-free background music. Every business can benefit from increased customer satisfaction and a competitive edge by integrating high-definition televisions in their waiting spaces. Furthermore, cable and streaming services from Sparklight Business can keep employees informed, engaged, and entertained during their breaks, fostering a more dynamic workplace culture. This comprehensive strategy not only enhances client interactions but also uplifts employee morale, leading to a mutually beneficial situation for all parties involved. In essence, investing in quality entertainment options can ultimately transform a mundane waiting period into a delightful experience that encourages repeat visits.

What is LobbyCentral?

There is no requirement for installation or ongoing upkeep; merely a web browser and internet access are necessary. Users can customize a range of settings, including visit reasons, queue management, locations, custom fields, and kiosk languages, among others. These self-service kiosks work seamlessly with PCs, mobile tablets, and iPads, making them perfect for reception-less lobbies. A key feature known as ExpressLobbyâ„¢ is integrated into LobbyCentral, allowing customers to check in using only their mobile devices, ensuring a contactless experience. By filling out an online form, customers can easily request a callback for their inquiries or issues, eliminating the frustration of long hold times. Furthermore, customers can book appointments online by selecting from a variety of available dates and times. The utilization of ExpressLobby enables customers to check in efficiently without having to enter your facility physically, thus optimizing the entire process. This forward-thinking strategy not only improves the customer experience but also alleviates crowding in lobby spaces, facilitating a more pleasant environment for everyone. Embracing such technology can significantly enhance overall operational efficiency and satisfaction.

Media

Media

Integrations Supported

Android TV
Apple tvOS

Integrations Supported

Android TV
Apple tvOS

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$70 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sparklight Enterprise

Date Founded

1986

Company Location

United States

Company Website

business.sparklight.com/small-business/video

Company Facts

Organization Name

Fuhr Software

Date Founded

2004

Company Location

United States

Company Website

www.thinkfsi.com

Categories and Features

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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