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2Ring Dashboards & Wallboards

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What is Sparrow?

Creating marketing reports for clients can often be a time-consuming and challenging endeavor. To ease this workload, we introduced Sparrow, a comprehensive tool aimed at simplifying the reporting process from start to finish. By merely connecting your marketing accounts to our platform and selecting your desired presentation style, we take care of the data entry effortlessly. Are you looking to showcase your data in a Notion document or on your personal website? We can make that possible as well. You have the option to design a template using Google Slides or Google Sheets, or choose from our pre-made selections, and let Sparrow automatically fill it with metrics, visuals, screenshots, and other important components. Furthermore, you can create custom charts and embed them into widely used online platforms such as Notion, Confluence, or your own site. Monitor the performance of your social media, advertising, and email campaigns through dedicated analytics dashboards, while also establishing personalized workspaces for each client. With Sparrow, gathering and organizing your marketing and sales data has never been easier. You can quickly access your insights through Sparrow's user-friendly dashboards or sync your metrics directly to Google Sheets for a tailored experience. The efficiency and ease that Sparrow provides for client reporting are truly unparalleled, enabling you to focus more on strategy and growth. Users can look forward to a seamless integration of reporting with their overall marketing efforts.

What is 2Ring Dashboards & Wallboards?

This online solution, which works seamlessly with platforms such as Amazon Connect, Five9, Genesys Cloud CX, and Webex Contact Center, enables the visualization of real-time data on expansive displays within contact centers (known as wallboards) as well as on the desktops of supervisors, agents, and mobile devices for executives (referred to as dashboards). Users can easily configure visual alerts (such as color changes and blinking notifications) and audible alerts (one-time or repetitive) based on established thresholds. You have the option to arrange a demo or try it at no cost, allowing you to explore the limitless customization of views utilizing a variety of pre-built key performance indicators (KPIs), images, scrolling text, YouTube videos, and PowerPoint presentations (facilitated through PDF export, with 2Ring Dashboards and Wallboards managing the content rotation). Furthermore, 2Ring Dashboards & Wallboards empowers supervisors and business users to disseminate information in real-time across all displays, ensuring everyone stays informed and engaged with the latest updates. This capability fosters a more dynamic and responsive work environment within the contact center.