Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
Alternatives to Consider
-
ZendeskZendesk functions as a powerful customer support platform designed to enhance support workflows and elevate the customer experience. It provides a comprehensive set of features, including AI-driven automation, messaging capabilities, live chat options, and customizable workflows, allowing businesses to offer personalized and effective assistance across multiple channels. Additionally, the platform seamlessly integrates with various other applications and delivers real-time analytics, which help organizations make well-informed, data-driven decisions. Suitable for businesses of all sizes—from new startups to large enterprises—Zendesk emphasizes scalability, security, and user satisfaction. By offering such adaptable solutions, it ensures that companies can flexibly modify their customer service strategies to keep pace with changing demands, thereby fostering long-term relationships with their clients. This adaptability is crucial in a fast-evolving market where customer expectations are continually on the rise.
-
OrangeHRM AdvancedElevate your HR strategy with OrangeHRM, a world-class HRMS designed to help you and your team shine as organizational heroes. Whether you are looking to automate routine processes or manage the end-to-end employee lifecycle, our platform provides the comprehensive tools necessary to drive success. Join the thousands of businesses worldwide currently transforming their operations with OrangeHRM. Built to scale with your ambition, our software supports everyone from emerging startups to multinational corporations. We simplify complex workflows through powerful management capabilities, including: -HR Administration -Employee Management -Reporting & Analytics -Mobile App -Recruitment -Onboarding -Request Desk -Leave Management -Time and Attendance -Roster -Performance Management -Career Development -Training -Surveys -Employee Voice -Discipline With flexible cloud and on-premise hosting options, OrangeHRM makes HR automation simple, secure, and effortlessly efficient.
-
SogolyticsSogolytics is a comprehensive experience management platform that empowers organizations to gather, analyze, and leverage data from both employees and customers to foster business expansion. Companies from various sectors utilize Sogolytics to monitor interactions across all customer and employee touchpoints. The platform's advanced reporting features provide instantaneous, actionable insights that are crucial for identifying and addressing potential issues before they escalate. SogoCX enhances all dimensions of customer experience, leading to higher conversion rates, streamlined data management, and deeper insights into customer behavior, which ultimately boosts return on investment. With SogoCX, organizations can effectively assess essential metrics such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES), facilitating a more refined understanding of their clientele. Meanwhile, SogoEX is specifically designed to assist organizations in gathering and utilizing data to enhance employee engagement and minimize turnover rates. This platform empowers HR teams and leadership to implement organizational improvements by facilitating real-time feedback collection and fostering a culture of engagement among employees, thus paving the way for a more motivated workforce.
-
BambooHRBambooHR® is an all-in-one HR software solution for small and medium-sized businesses that drives business efficiency and fosters a great employee experience. By automating HR processes—from recruiting and onboarding to payroll, benefits, performance management, and time tracking—BambooHR frees HR teams to focus on strategic initiatives and culture, while ensuring compliance with regulations and delivering measurable ROI. Its intuitive platform centralizes data and insights, empowering HR leaders and executives to make informed decisions that support growth and productivity.
-
ServoDeskDiscover user-friendly, highly-rated Help Desk software designed for service teams aiming to maximize efficiency with limited resources. Simplisys Service Desk delivers adaptable solutions suitable for support teams of various sizes. - Handle multiple communication channels through a single interface. - Access to tickets is controlled based on roles. - Automatic ticket creation and acknowledgment via email integration. - Comprehensive reporting tools paired with interactive dashboards. - A customer portal tailored to specific roles. - Easy-to-implement business rules and workflows to facilitate automation. - APIs available for seamless integration with external software. We pride ourselves on exceptional support and industry-leading service. Instead of sifting through countless online resources, reach out to us directly for assistance. Our dedicated team is ready to help streamline your support processes further.
-
FreshserviceIf you're seeking a straightforward IT service desk solution, Freshservice stands out as an excellent option. This user-friendly ITIL service desk offered by Freshworks enables organizations to modernize their IT operations and other business processes without the burden of complexity or excessive costs. Freshservice encompasses all the essential tools teams require to efficiently manage proactive IT services, featuring capabilities such as asset management, ticketing, configuration management, and improved impact analysis, along with powerful incident management features. By adopting Freshservice, businesses can streamline their IT service delivery and enhance overall productivity.
-
DarwinboxDarwinbox is a unified, AI-native HCM platform built for global enterprises navigating scale and complexity. It automates end-to-end HR processes, from recruitment and onboarding to payroll, performance, and analytics, through an intuitive, mobile-first experience. Powered by advanced AI and designed for agility, Darwinbox enables organizations to make smarter workforce decisions, boost productivity, and deliver exceptional employee experiences. Trusted by over 1,000 enterprises worldwide, including Orion Innovation, Lulu Group, HDFC Bank, and Singlife.
-
Predict360Predict360, developed by 360factors, serves as a comprehensive risk and compliance management platform designed to streamline workflows and improve reporting for various financial institutions, including banks, credit unions, and insurance companies. This cloud-based SaaS solution consolidates essential components such as regulations, compliance management, risk assessments, controls, key risk indicators (KRIs), audits, policies, and training into one cohesive platform while offering powerful analytics and insights that help clients foresee risks and enhance compliance efforts. If your current Governance, Risk, and Compliance (GRC) system isn't equipped with an effective analytics and business intelligence tool for creating insightful reports for executives and board members, consider Lumify360 from 360factors. This predictive analytics platform can seamlessly integrate with any existing GRC, allowing you to maintain your workflow processes while equipping stakeholders with the timely reports and dashboards they require for informed decision-making. With these advanced tools at your disposal, you'll be better positioned to navigate the complexities of regulatory compliance and risk management.
-
BorealisAll activities related to stakeholder engagement can be efficiently overseen from a single platform, with the option to incorporate additional modules that enhance governance, environmental, and social aspects. Borealis' Stakeholder Engagement module equips users with essential tools to develop impactful engagement strategies, foster stronger connections with stakeholders, and align operations with recognized industry standards. By centralizing all stakeholder information, the Stakeholder Engagement module streamlines access and simplifies your workload, allowing for more efficient management. Cultivate stakeholder trust through a validated approach. Plan Link your engagement strategy directly to its execution. Borealis offers a mapping tool that simplifies stakeholder analysis, enabling you to prioritize resource distribution effectively. Engage Enhance communication with stakeholders by making it more relevant and timely. Utilizing AI-driven machine learning, Borealis ensures that records remain organized and continually updated. Measure Demonstrate compliance with constantly changing standards. Borealis facilitates easy tracking of progress, creation of comprehensive reports and documentation, and showcases the tangible effects of your initiatives on stakeholder relationships. In this way, you can not only maintain transparency but also build credibility with your stakeholders.
-
FlexwhereOrganizations focused on flexibility can benefit from the Flexwhere Workplace and Meeting Room Booking System for effective management of their office spaces and meeting rooms. Developed by Dutchview, this software caters to employees who do not have dedicated workstations. Flexwhere enables users to easily check the availability of meeting rooms and flexible workspaces, as well as the location of their colleagues. Accessing this information is convenient through various devices, including desktops, laptops, and screens. Additionally, the mobile app ensures that users can connect via smartphones or tablets. As the trend of flexible workplaces gains momentum, it opens up a range of opportunities while also prompting inquiries such as, "How do I locate an available workspace?", "Where can I find my colleague?", and "Is there a meeting room available on this floor?" The Flexwhere Meeting Room Booking System effectively addresses these queries, making it an excellent tool to facilitate the shift towards a more adaptable working environment. This adaptability is essential for enhancing collaboration and productivity in contemporary work settings.
What is Speakfully?
Speakfully functions as a user-friendly platform designed for the reporting, tracking, and resolution of workplace concerns. It provides immediate insights into the culture of an organization and empowers employees to voice their issues or complaints in a meaningful way. Often, when incidents of workplace misconduct occur, more information is required after a report is submitted. Following a report, both employees and administrators have the opportunity to partake in anonymous conversations regarding the matter through Speakfully's messaging feature, which encourages full transparency between management and those who raise issues. Users no longer have to switch between various applications to gather relevant information. Speakfully’s case management software enables organizational leaders to oversee employee reports, feedback, survey results, and communications all within one unified platform. The platform is dedicated to being accessible to users in diverse environments, allowing employees to connect whether they are at their desks, working remotely, or using mobile devices. Additionally, for Pro+ subscribers, there are integration capabilities with services such as Auth0, GSuite, Okta, and O365, which significantly enhances the service's overall performance. This holistic strategy is aimed at cultivating a more positive workplace atmosphere for all participants. Ultimately, Speakfully strives to transform workplace dynamics by providing essential tools for effective communication and resolution.
What is LBi HR HelpDesk?
HR HelpDesk distinguishes itself as a leading software solution designed for automated management of HR cases and call tracking. Known as HR Case Management, this platform empowers human resources departments and service centers to manage employee inquiries efficiently, thus improving service delivery, optimizing workflows, and ensuring timely case resolution. With extensive experience in the HR software market, our committed team has a profound understanding of HR professionals' requirements, having worked alongside thousands to enhance our software offerings over time. This insight is crucial, allowing HR personnel to concentrate on strategic initiatives rather than getting overwhelmed by repetitive employee questions. By facilitating easy access to pertinent information, we significantly enhance the contribution of HR to the organization. Alleviating workplace frustration not only boosts employee engagement but also cultivates a more effective work environment. When employees can quickly locate the information they seek, they are more inclined to focus on their passions within their roles, which ultimately contributes to the overall success of the organization. As a result, the organization can experience improved retention rates and a stronger commitment from its workforce.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Speakfully
Date Founded
2018
Company Location
United States
Company Website
www.speakfully.com
Company Facts
Organization Name
LBi Software
Date Founded
1982
Company Location
United States
Company Website
www.lbisoftware.com
Categories and Features
Complaint Management
Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management
HR Analytics
Compensation Plan Modeling
Dashboard
HR Metrics Library
Leave & Absence Reporting
Predictive Modeling
Recruiting Management
Succession Planning
Talent Management
Trend Analysis
Turnover Tracking
Categories and Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Human Resources
360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management
