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What is Specialty Answering Service (SAS)?

Specialty Answering Service distinguishes itself as a leading call center solution, helping fast-growing businesses boost their sales while providing outstanding 24/7 live customer assistance. Featuring amiable virtual receptionists and tailored call management, SAS guarantees an impressive virtual office experience. Presently, countless small enterprises benefit from our offerings, and our live-operator answering service is esteemed as a frontrunner in the industry. We manage a range of tasks, from taking messages and processing phone orders to providing bilingual assistance and all-encompassing virtual office services. Interestingly, research shows that 81% of companies celebrated for their exceptional customer service maintain a significant advantage over their competitors. You can rely on us to consistently provide the highest level of care for your customers. Recognizing the necessity of managing costs, we present our services at rates suitable for any budget. Our dedicated team works closely with you to create a personalized approach that meets the specific requirements of your business. With our expertise and unwavering commitment, we aim to improve your customer relations and foster your business growth, ensuring you can focus on what you do best.

What is Abby Connect?

Transform your business image, improve communication with callers, and reclaim precious time by employing a professional receptionist team committed to your growth. Prioritizing customer experience has been proven to greatly increase retention rates, boost overall satisfaction, and drive financial success. Focus on your primary strengths while we handle routine administrative duties. Prevent your clients from seeking out your competitors by making a strong impression with their initial call. Grow your business with a reliable, professional, and friendly team of receptionists who seamlessly integrate into your organization. Whether you require assistance during standard business hours or 24/7, we are here to support you whenever necessary. Our team gathers crucial information to effectively qualify, prioritize, and assist your callers. We enable smooth appointment scheduling through Outlook and Google-compatible tools, ensuring efficiency throughout the process. Additionally, we cater to Spanish-speaking clients with exceptional customer care. Minimize disruptions by allowing us to screen and announce all incoming calls to you. With just one click, you can enhance client interactions, improve customer service, and free up your valuable time. Don’t hesitate to take the initial step toward elevating your customer care experience today, and witness the positive impact it has on your business.

Media

Media

Integrations Supported

Google
Clio
Facebook
HubSpot CRM
HubSpot Customer Platform
Lawmatics
Microsoft Outlook
X (Twitter)
Zapier

Integrations Supported

Google
Clio
Facebook
HubSpot CRM
HubSpot Customer Platform
Lawmatics
Microsoft Outlook
X (Twitter)
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$34 per month
Free Trial Offered?
Free Version

Pricing Information

$299 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SAS

Date Founded

1985

Company Location

United States

Company Website

www.specialtyansweringservice.net/answering-services/

Company Facts

Organization Name

Abby Connect

Company Location

United States

Company Website

www.abby.com

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