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What is SpiceX?

SpiceX serves as a powerful tool that allows organizations to unify various client data sources and workflows, ultimately enhancing customer service quality. Recognizing that our clients are our most significant asset, we offer a low-code platform designed for seamless data integration, case management, and workflow optimization. This platform excels in transforming the customer journey by consolidating data from diverse sources into a single user-friendly interface. Consequently, users can access the necessary information at the appropriate moment, drawn from the ideal systems. With the ability to present multiple data streams in a cohesive view, the platform also facilitates data writing to numerous connected systems. By integrating top-tier applications tailored to specific functions, businesses can create a customized platform that meets their unique needs. Rather than attempting to apply a generic approach to business processes, organizations can leverage each application for its intended purpose, thereby optimizing efficiency. Furthermore, an additional layer of security can be implemented by controlling access to sensitive systems, ensuring that only authorized personnel can view critical information. This strategic approach not only bolsters security but also enhances overall operational effectiveness.

What is Conclusion?

Conclusion takes corporate process management to unprecedented heights. It provides robust text editing and collaboration features, an attractive interface, and workflows that can be tailored to specific needs. What sets Conclusion apart is its ability to automate every aspect—from gathering requirements to managing projects and tasks—all within a single platform. This eliminates the necessity of using various tools or acquiring extra resources. Born from thorough research, Conclusion’s interface, data architecture, and workflow engine are designed for contemporary work settings. Recognizing that each customer has its own distinct practices and culture, we also present a variety of pre-defined methodologies, which can be further customized by the users. This flexibility ensures that clients can seamlessly integrate Conclusion into their existing processes, enhancing productivity and efficiency.

Media

Media

Integrations Supported

Dialpad Sell
FedEx Ship Manager
Five9
GoTo Connect Contact Center
Google Analytics
IBM InfoSphere Master Data Management
IBM Watson
Jira
NICE CXone Mpower
NICE Enlighten AI
Oracle Service
QuickBooks Online
RingCentral RingCX
Slack
Telegram
Twilio
Ushur
Zapier
Zendesk

Integrations Supported

Dialpad Sell
FedEx Ship Manager
Five9
GoTo Connect Contact Center
Google Analytics
IBM InfoSphere Master Data Management
IBM Watson
Jira
NICE CXone Mpower
NICE Enlighten AI
Oracle Service
QuickBooks Online
RingCentral RingCX
Slack
Telegram
Twilio
Ushur
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$99.70 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SpiceX

Company Location

United States

Company Website

www.spicex.com

Company Facts

Organization Name

Eller

Date Founded

1998

Company Location

Czech Republic

Company Website

www.eller.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Low-Code Development

AI-Assisted Development
Business Process Automation
Collaborative Development
Data Aggregation and Publishing
Deployment Management
Drag & Drop
Integrations Management
Iteration Management
Performance Monitoring
Requirements Management
Templates
Visual Modeling
Web / Mobile App Development
Workflow Management

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Categories and Features

Agile Project Management Tools

Backlog Management
Feedback Management
Gantt/Timeline View
Kanban Board
Prioritization
Request Management
Resource Management
Retrospectives Management
Status Tracking
Supports Scrum
Team Management
Template Management
Workflow Management

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

CMDB

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
License Management
Performance Management
Relationship Mapping

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

Low-Code Development

AI-Assisted Development
Business Process Automation
Collaborative Development
Data Aggregation and Publishing
Deployment Management
Drag & Drop
Integrations Management
Iteration Management
Performance Monitoring
Requirements Management
Templates
Visual Modeling
Web / Mobile App Development
Workflow Management

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Requirements Management

Automated Functional Sizing
Automated Requirements QA
Automated Test Generation
Automated Use Case Modeling
Change Management
Collaboration
History Tracking
Prioritization
Reporting
Status Reporting
Status Tracking
Summary Reports
Task Management
To-Do List
Traceability
User Defined Attributes

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

Test Management

Automation Integration
Collaboration Tools
Pass/Fail Results Tabulation
Reporting / Analytics
Requirements Management
Test Scheduling
Test Tracking
Time/Budget Tracking

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