Company Website for Splashtop Autonomous Endpoint Management
Atera Reviews & Ratings

Atera

4.8 out of 5 stars

Ratings and Reviews 402 Ratings

Ratings and Reviews 97 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

What is Splashtop Autonomous Endpoint Management?

Splashtop's Autonomous Endpoint Management provides an automated solution for managing endpoints, specifically designed to aid IT teams in overseeing, securing, patching, and controlling devices remotely, all while minimizing manual involvement. This innovative approach offers instant insights into the health of devices, automates the patching for both operating systems and third-party applications, and maintains compliance in multi-location environments. With features like secure remote access and real-time patch management, it integrates seamlessly with platforms such as Microsoft Intune to quickly pinpoint and mitigate zero-day vulnerabilities. Centralized dashboards allow for a holistic overview of inventory, security metrics, and the status of endpoints, enabling IT teams to proactively tackle issues before they impact users, all while ensuring compliance with vital regulations like ISO/IEC 27001, SOC 2, GDPR, HIPAA, and PCI. Moreover, AEM simplifies standard operations, including patch deployment and system updates, which frees up IT staff from tedious tasks and allows them to concentrate on more sophisticated problems. As a result, this cutting-edge endpoint management solution not only boosts operational efficiency but also strengthens an organization’s security framework while facilitating a more agile response to emerging threats.

What is Atera?

Atera is a comprehensive IT management solution that integrates remote monitoring and management (RMM), helpdesk services, and ticketing, all enhanced by Action AIâ„¢ to significantly increase efficiency for organizations of any size. Experience the benefits of Atera with a free trial today!

Media

Media

Integrations Supported

Bitdefender GravityZone
Splashtop Remote Support
Freshdesk
Jira
Microsoft Intune
Microsoft Teams
Spiceworks IT Help Desk

Integrations Supported

Bitdefender GravityZone
Splashtop Remote Support
Acronis Cyber Protect Cloud
AnyDesk
ChatGPT
Control D
Cynet All-in-One Cybersecurity Platform
Hudu
IRONSCALES
Lucidum
ScalePad
ServiceNow
Strategy Overview
TurboDocx
Xero

API Availability

API Availability

Has API

Pricing Information

Less than $1/endpoint/month
Simple, tier-based pricing scaled to your exact endpoint count. Pay monthly or choose annual billing to save 16%.
Free Trial Offered?

Pricing Information

30-DAY FREE TRIAL
Fixed cost — per technician-based pricing with unlimited endpoints.
Free Trial Offered?

Supported Platforms

Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Splashtop

Date Founded

2006

Company Location

United States

Company Website

www.splashtop.com/products/autonomous-endpoint-management/product

Company Facts

Organization Name

Atera

Date Founded

2011

Company Location

Israel

Company Website

www.atera.com

Categories and Features

Autonomous Endpoint Management (AEM)

Splashtop Autonomous Endpoint Management (AEM) empowers IT departments to streamline routine procedures and ensure that endpoints are secure, current, and compliant, all managed through the Splashtop interface. - Policy-based automation: establish rules once, apply them universally across groups, and customize for specific devices as needed. - Automated updates: effortlessly scan, approve, and implement operating system and third-party updates according to your timeline. - Intelligent alerts: receive notifications regarding issues, along with automatic corrective actions. - AI-driven vulnerability insights: prioritize attention on the most critical vulnerabilities. - Security deployment automation: implement endpoint security agents like CrowdStrike Falcon and SentinelOne using endpoint protection policies. - Scheduled operations: execute scripts and commands on multiple endpoints simultaneously. Achieve real-time oversight and comprehensive visibility through AI-driven automation. Experience Splashtop AEM at no cost or arrange a demonstration.

Not specified

Endpoint Management

Splashtop Autonomous Endpoint Management (AEM) empowers IT departments to maintain their Windows and Mac endpoints efficiently, ensuring they remain updated, secure, and compliant through a centralized management console. - **Automated Patching**: Streamline the update process for operating systems and third-party applications with customizable approval workflows and scheduling options. - **Policy Management**: Establish group-specific rules while retaining the flexibility to apply overrides for individual devices. - **Vulnerability Management**: Utilize AI-driven insights on CVEs to effectively prioritize and address vulnerabilities. - **Comprehensive Inventory**: Generate detailed reports on hardware and software to facilitate audits and ensure compliance. - **Software Management**: Roll out updates, enforce configurations, and remove potentially harmful applications directly from the inventory interface. - **Notifications and Tasks**: Receive alerts about issues and execute tasks across numerous endpoints seamlessly. - **Enhanced Security**: Oversee Splashtop Antivirus or integrate endpoint detection and response solutions from CrowdStrike, SentinelOne, or Bitdefender. - **Enhanced Integration**: Works alongside Microsoft Intune to provide greater visibility and control over software updates. Explore Splashtop AEM with a free trial or arrange a demonstration today.

Not specified

IT Management

Splashtop Autonomous Endpoint Management (AEM) empowers IT departments to maintain the security, compliance, and updates of endpoints through a centralized interface. - Streamline the patching process for both operating systems and third-party applications on Windows and macOS, including well-known software like Chrome, Zoom, and Adobe. - Manage updates effectively with policy-driven patching, version approvals, staggered update schedules, and installation timing. - Assess priorities based on operating system, CVE vulnerability levels, or device categories, accompanied by detailed compliance reporting. - Oversee the health of endpoints and receive alerts via a consolidated dashboard. - Enhance your security with Splashtop Antivirus (powered by Bitdefender) or integrate EDR/MDR solutions from CrowdStrike, SentinelOne, or Bitdefender. - Connect seamlessly with platforms such as Freshservice, Freshdesk, Zendesk, Spiceworks Help Desk, Jira, and Microsoft Teams, or utilize open APIs for custom integrations. - Augment Microsoft Intune by gaining improved visibility and control over software updates. Experience Splashtop AEM at no cost or arrange a demonstration today.

Not specified

Patch Management

Splashtop's Autonomous Endpoint Management (AEM) streamlines the patching process for both Windows and macOS through a unified interface, also managing updates for third-party applications such as Chrome, Zoom, and Adobe. - Automated policy management: define rules based on operating system, CVE severity levels, or specific device categories - Rollout oversight: approve updates prior to installation, including particular KB patches, utilizing update rings and version authorizations - Customizable scheduling: conduct scans daily, weekly, or monthly, and implement approved updates on a separate timeline - Policy inheritance and exceptions: apply group policies widely while allowing for specific overrides on individual devices - Result tracking: keep an eye on patch statuses, respond to failed updates, and access compliance-oriented reporting Transform your updating process from a tedious, individual device approach to a reliable, traceable system. Experience Splashtop AEM for free or arrange a demonstration today.

Not specified

RMM

Splashtop Autonomous Endpoint Management (AEM) empowers IT departments to oversee and control Windows and Mac devices efficiently from a centralized interface. - Customizable alerts: Monitor system performance, application installations, memory consumption, and more through the web interface or email notifications, featuring intelligent actions for automatic resolution - Command and task execution: Execute or schedule commands, scripts, reboots, and mass installations across multiple devices simultaneously - Inventory analysis: Access, compare, and export hardware and software data for compliance and auditing purposes - Comprehensive dashboard: Track alerts, tasks, security threats, and update statuses all in one view - Integrated patch management and security: Automate updates for operating systems and third-party applications, and incorporate antivirus or endpoint detection and response solutions - Remote management: Gain unattended access to Windows, Mac, Linux, servers, and virtual machines Discover why Splashtop AEM is a cost-effective remote monitoring and management solution by signing up for a free trial or arranging a demo.

Not specified

Categories and Features

Agentic AI

Not specified

AI IT Agents

Not specified

AI Tools

Not specified

AI-Powered ITSM Tools

Not specified

AIOps

Not specified

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

DNS Monitoring

Not specified

Endpoint Management

Not specified

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Asset Management

Asset Tracking
Compliance Management
Contract/License Management
IT Service Management
Inventory Management

IT Automation

Not specified

IT Documentation

Not specified

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Reporting
Ticket Management

ITSM

Asset Tracking
Change Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Self Service Portal

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Discovery

Not specified

Network Mapping

Device Auto Discovery
Hierarchical Mapping
On-Demand Mapping
Reporting/Analytics

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring

Network Troubleshooting

Alerts / Escalation
Bandwidth Troubleshooting
Network Monitoring

Patch Management

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning

Professional Services Automation

Billing & Invoicing
Client Portal
Document Management
Proposal Generation
Time & Expense Tracking

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

SaaS Management

Onboarding
Renewal Management
Usage Tracking / Analytics

Secure Remote Access

Not specified

Server Management

CPU Monitoring
Credential Management
Database Servers
Email Monitoring
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring

Service Desk

IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Remote Control
SLA Management
Self Service Portal

Shadow IT Discovery

Not specified

SLA Management

Not specified

SNMP Monitoring

Not specified

System Monitoring

Alerts / Notifications
Antivirus Management
Data Backup / Recovery
Device Monitoring
Inventory Management
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Risk Analysis
Server Monitoring
Service Configuration Management

Popular Alternatives

NinjaOne Reviews & Ratings

NinjaOne

4.7 out of 5 stars

Popular Alternatives

NinjaOne Reviews & Ratings

NinjaOne

4.7 out of 5 stars
SuperOps Reviews & Ratings

SuperOps

4.5 out of 5 stars
Freshservice Reviews & Ratings

Freshservice

Freshworks
4.6 out of 5 stars
Atera Reviews & Ratings

Atera

4.8 out of 5 stars
SuperOps Reviews & Ratings

SuperOps

4.5 out of 5 stars
Action1 Reviews & Ratings

Action1

5.0 out of 5 stars
SysAid Reviews & Ratings

SysAid

SysAid Technologies
4.7 out of 5 stars