Ratings and Reviews 4 Ratings
Ratings and Reviews 10 Ratings
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GuardzGuardz is the unified cybersecurity platform built for MSPs. We consolidate the essential security controls, including identities, endpoints, email, awareness, and more, into one AI-native framework designed for operational efficiency. With an identity-centric approach, an elite threat hunting team, and 24/7 AI + human-led MDR, Guardz transforms cybersecurity from reactive defense into proactive protection.
What is Splashtop Remote Support?
Splashtop Remote Support is a comprehensive remote support, remote access, and endpoint management platform designed to help IT teams securely troubleshoot, monitor, manage, and support computers and mobile devices across distributed environments. The platform provides both attended and unattended remote access capabilities for Windows, Mac, Linux, iOS, and Android devices, allowing technicians to connect quickly through session codes or managed endpoint access. Splashtop enables IT professionals to remotely control devices, perform troubleshooting, elevate sessions to administrator privileges, reboot and reconnect systems, access background management tools, and collaborate with multiple technicians during support sessions. The platform includes built-in communication tools such as in-session chat and voice calls that improve interaction between technicians and end users during remote support workflows. Splashtop also integrates with major PSA ticketing and IT service management platforms including Zendesk, Freshservice, Freshdesk, Jira, Spiceworks, and Microsoft Teams, helping organizations streamline ticket handling, workflow automation, and support operations. In addition to remote support, the platform offers Autonomous Endpoint Management features that allow businesses to automate patch management, deploy software updates, monitor device health, manage vulnerabilities, track hardware and software inventory, and enforce centralized endpoint policies across distributed systems. Splashtop places strong emphasis on security through end-to-end encryption, two-factor authentication, endpoint MFA, IP whitelisting, session audit logging, cloud recording, secure cloud and on-premises hosting, and compliance with standards such as SOC 2, SOC 3, ISO/IEC 27001, and GDPR.
What is Action1?
Action1 transforms patch management by allowing organizations to swiftly identify and address vulnerabilities, achieving an impressive 99% success rate in patch deployment. Enhance your third-party patching processes, including bespoke software, through Action1’s proprietary Software Repository, expertly managed by security professionals, while also overseeing OS updates in a fully integrated system that ensures functional consistency.
Real-time vulnerability detection enables immediate remediation by applying patches, eliminating outdated software, or consolidating documentation for vulnerabilities that are unpatchable through compensating controls.
Improve network efficiency when deploying substantial software packages, up to 32Gb, simultaneously, and accelerate patch delivery with Action1’s innovative P2P Distribution technology.
Recognized as the most user-friendly patch management solution available, Action1 can be set up within five minutes, allowing for immediate automation of patching through its straightforward interface. With its cloud-native architecture, Action1 is designed to scale infinitely and seamlessly supports both on-site and remote employee systems, servers, and cloud applications without the need for a VPN.
As a pioneering patch management provider, Action1 has also become the first vendor to achieve SOC 2 and ISO certifications, further solidifying its commitment to security and reliability in patch management.
Integrations Supported
Microsoft Teams
Zendesk
Acronis Cyber Protect
Active Directory
Autotask PSA
Bitdefender Antivirus Plus
Datto SIRIS
Freshdesk
Freshservice
Ivanti Neurons for MDM
Integrations Supported
Microsoft Teams
Zendesk
Acronis Cyber Protect
Active Directory
Autotask PSA
Bitdefender Antivirus Plus
Datto SIRIS
Freshdesk
Freshservice
Ivanti Neurons for MDM
API Availability
Has API
API Availability
Has API
Pricing Information
$40/month for 25 computers
Free Trial Offered?
Free Version
Pricing Information
$0 USD/per device/per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Splashtop
Date Founded
2006
Company Location
United States
Company Website
www.splashtop.com/products/remote-support
Company Facts
Organization Name
Action1
Date Founded
2018
Company Location
United States
Company Website
www.action1.com
Categories and Features
Endpoint Protection
Activity Log
Antivirus
Application Security
Behavioral Analytics
Device Management
Encryption
Signature Matching
Web Threat Management
Whitelisting / Blacklisting
MSP
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
RMM
Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management
Categories and Features
Endpoint Management
Introducing Action1 Endpoint Management Software, a cloud-based platform tailored for the secure and effective management of remote workforces. Action1 simplifies essential tasks such as patching, deployment, monitoring, and remote access, allowing users to operate without the need for extensive training. Its contemporary and lightweight architecture eliminates unnecessary features, providing a variety of pre-configured applications, scripts, reports, and alerts to ease IT processes. Endorsed by organizations across the globe, Action1 holds SOC 2 Type II and ISO 27001:2022 certifications, guaranteeing top-tier security measures. Equip your team with a user-friendly solution that enhances your organization’s agility and safeguards operations.
Endpoint Protection
Activity Log
Antivirus
Application Security
Behavioral Analytics
Device Management
Encryption
Signature Matching
Web Threat Management
Whitelisting / Blacklisting
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
Patch Management
Discover the convenience of Action1 Enterprise Patch Management Software, where we provide a comprehensive solution for patching across various operating systems and third-party applications. Our platform delivers real-time insights into the status of missing patches and compliance levels. You can easily tailor your application patching using a user-friendly Software Repository, and there's no requirement for a VPN, even for devices located off-site. With our bandwidth-efficient peer-to-peer software distribution, Action1 facilitates smooth and effective patch management throughout your organization. Ensure your systems remain secure and current with a solution crafted for contemporary IT landscapes.
Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning
Remote Desktop
Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management
RMM
Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management
Vulnerability Management
Protect your organization using Action1’s Vulnerability Management and Remediation Software, which integrates real-time vulnerability detection with automatic remediation features. Start with a complimentary vulnerability assessment covering unlimited endpoints, and effortlessly patch operating system and application vulnerabilities without the need for a VPN. Streamline your risk management with automated compensating controls while ensuring adherence to industry regulations. With SOC 2 Type II, ISO 27001:2022, and GDPR certifications, Action1 provides a secure and reliable shield for your IT infrastructure. Stay one step ahead of potential threats with this comprehensive solution tailored for proactive vulnerability management.
Asset Discovery
Asset Tagging
Network Scanning
Patch Management
Policy Management
Prioritization
Risk Management
Vulnerability Assessment
Web Scanning