Ratings and Reviews 3 Ratings

Total
ease
features
design
support

Ratings and Reviews 3 Ratings

Total
ease
features
design
support

Alternatives to Consider

  • NinjaOne Reviews & Ratings
    4,659 Ratings
    Company Website
  • Atera Reviews & Ratings
    1,986 Ratings
    Company Website
  • Zoho Assist Reviews & Ratings
    2,108 Ratings
    Company Website
  • ISL Light Remote Desktop Reviews & Ratings
    1,568 Ratings
    Company Website
  • Addigy Reviews & Ratings
    261 Ratings
  • Auvik Reviews & Ratings
    668 Ratings
    Company Website
  • SuperOps Reviews & Ratings
    220 Ratings
    Company Website
  • DriveStrike Reviews & Ratings
    24 Ratings
    Company Website
  • ScreenMeet Reviews & Ratings
    34 Ratings
  • Site24x7 Reviews & Ratings
    1,160 Ratings
    Company Website

What is Splashtop Remote Support?

Provide remote assistance to both client and internal systems through unattended access, enabling users to connect to their computers from afar. Whether you're new to remote support solutions or seeking a cost-effective alternative to pricier options, Splashtop Remote Support is an ideal choice. This top-tier remote support solution facilitates seamless access to your managed devices from any platform, ensuring you can connect anytime, backed by our rapid, high-definition connections. With Splashtop, remote management becomes efficient and user-friendly, enhancing productivity for both support teams and users alike.

What is LogMeIn Central?

LogMeIn Central is a comprehensive remote monitoring and management (RMM) solution tailored for IT professionals, managed service providers, and businesses looking to secure and maintain their IT environments from anywhere. It provides fast, reliable remote access to both PC and Mac systems via desktop or mobile devices, enabling IT teams to offer seamless support regardless of physical location. The software features advanced user management capabilities including grouping users, controlling permissions, enabling two-factor authentication, and extending computer access securely. IT administrators can organize computers by location, function, or any customized criteria, simplifying device management at scale. LogMeIn Central integrates Bitdefender antivirus directly into its dashboard, delivering enterprise-grade endpoint protection while its security center helps identify and mitigate risks by monitoring sensitive data access. The platform continuously monitors computer health, alerting teams to critical updates or issues before they impact operations. IT teams can deploy software updates remotely without interrupting end users, and manage alerts for connectivity issues all from a unified dashboard. The solution supports businesses with distributed devices like kiosks, POS systems, and signage, ensuring they stay operational and secure. With customer success stories and demo resources, LogMeIn Central demonstrates its reliability and effectiveness in diverse IT environments. Overall, it empowers IT teams to do more with less effort while ensuring infrastructure security and uptime.

Media

Media

Integrations Supported

Active Directory
Addigy
AuthPoint
Axonius
Check Point Quantum SD-WAN
ClickShare Conference
CloudNuro
DoubleClue
IBM MaaS360
Indent
Intelligent ABM
Ivanti Neurons for MDM
Naverisk RMM & PSA
NinjaOne
ScalePad Lifecycle Manager
ServiceNow
Spiceworks Network Monitor
Splashtop SOS
Zendesk

Integrations Supported

Active Directory
Addigy
AuthPoint
Axonius
Check Point Quantum SD-WAN
ClickShare Conference
CloudNuro
DoubleClue
IBM MaaS360
Indent
Intelligent ABM
Ivanti Neurons for MDM
Naverisk RMM & PSA
NinjaOne
ScalePad Lifecycle Manager
ServiceNow
Spiceworks Network Monitor
Splashtop SOS
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$40/month for 25 computers
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Splashtop

Date Founded

2006

Company Location

United States

Company Website

www.splashtop.com/remote-support

Company Facts

Organization Name

GoTo

Date Founded

2003

Company Location

United States

Company Website

www.logmein.com/products/central

Categories and Features

Endpoint Protection

Activity Log
Antivirus
Application Security
Behavioral Analytics
Device Management
Encryption
Signature Matching
Web Threat Management
Whitelisting / Blacklisting

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Categories and Features

Endpoint Protection

Activity Log
Antivirus
Application Security
Behavioral Analytics
Device Management
Encryption
Signature Matching
Web Threat Management
Whitelisting / Blacklisting

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Popular Alternatives

Popular Alternatives

Kaseya VSA Reviews & Ratings

Kaseya VSA

Kaseya