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What is Splunk On-Call?

Boost your team's productivity by channeling alerts to the correct personnel, which paves the way for rapid collaboration and effective problem-solving. By ensuring that alerts are delivered to the right individuals, you can significantly reduce the time required to acknowledge and resolve incidents. Our comprehensive ChatOps experience integrates effortlessly with your current tools, providing incident timelines and reporting features that aid in conducting blame-free post-incident evaluations. Increase engagement by connecting with team members in their workspaces; our mobile-first solutions leverage machine learning to ensure on-call access from virtually anywhere. Splunk On-Call simplifies the incident management workflow, reducing alert fatigue and enhancing system uptime. Take advantage of Splunk On-Call to refine your on-call schedules and escalation protocols, automating processes ranging from rotations to overrides. Our platform offers contextual alert information, machine learning-driven recommendations, and fosters teamwork to effectively address issues, all while diligently recording essential remediation details for future review. This not only allows teams to swiftly resolve incidents but also equips them with insights to enhance their responses in the future, fostering a culture of continuous improvement. By embracing these tools, teams can cultivate a more resilient and responsive incident management approach.

What is Axensia ENgage!?

Axensia ENgage! significantly improves communication within organizations during crucial incidents or outages, enabling faster recognition and resolution of issues, which reduces operational interruptions. The ENgage! applications, available for both Desktop and Mobile, ensure that you can connect with your end users on any device they are currently utilizing. In addition to IT, ENgage! also ensures that departments like Facilities, HR, Sales, and Finance stay informed. The platform is built to seamlessly work with your API-driven infrastructure tools, allowing for two-way communication regarding alerts. With ENgage!, you can access Mission Critical Alerts and Notifications on Desktops, Tablets, and Mobile devices at any time and from anywhere. This solution equips your team with the flexibility and convenience to be notified and tackle problems immediately as they occur. By enhancing these communication channels, you can substantially reduce the time needed to log into various systems while guaranteeing that all users and service providers receive timely updates. Consequently, this fosters a more unified response strategy in emergencies, further boosting overall operational effectiveness. Furthermore, the integration capabilities of ENgage! allow for continuous improvement in response times and resource management, ensuring that your organization remains resilient in the face of challenges.

Media

Media

Integrations Supported

AlertSite
Better Stack
Checkly
Cronitor
Dotcom-Monitor
Dynatrace
Epsagon
Exigence
Jira
Jira Work Management
Nagios XI
New Relic
Phoenix Incidents
Postman
Sematext Cloud
ServiceNow
Splunk User Behavior Analytics
StackPulse

Integrations Supported

AlertSite
Better Stack
Checkly
Cronitor
Dotcom-Monitor
Dynatrace
Epsagon
Exigence
Jira
Jira Work Management
Nagios XI
New Relic
Phoenix Incidents
Postman
Sematext Cloud
ServiceNow
Splunk User Behavior Analytics
StackPulse

API Availability

Has API

API Availability

Has API

Pricing Information

$27.00/month/user
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Cisco

Date Founded

1984

Company Location

United States

Company Website

www.splunk.com

Company Facts

Organization Name

Axensia Software

Company Location

United States

Company Website

axensia.com/products/engage

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Log Management

Archiving
Audit Trails
Compliance Reporting
Consolidation
Data Visualization
Event Logs
Network Logs
Remediation
Syslogs
Thresholds
Web Logs

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Categories and Features

Push Notifications

A/B Testing
Analytics
Campaign Segmentation
Contextual Targeting
Device Targeting
Expiry Notifications
Geo Targeting
Mobile Notifications
Notification Scheduling
Visual Notifications
Web Notifications

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