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What is Splunk On-Call?

Boost your team's productivity by channeling alerts to the correct personnel, which paves the way for rapid collaboration and effective problem-solving. By ensuring that alerts are delivered to the right individuals, you can significantly reduce the time required to acknowledge and resolve incidents. Our comprehensive ChatOps experience integrates effortlessly with your current tools, providing incident timelines and reporting features that aid in conducting blame-free post-incident evaluations. Increase engagement by connecting with team members in their workspaces; our mobile-first solutions leverage machine learning to ensure on-call access from virtually anywhere. Splunk On-Call simplifies the incident management workflow, reducing alert fatigue and enhancing system uptime. Take advantage of Splunk On-Call to refine your on-call schedules and escalation protocols, automating processes ranging from rotations to overrides. Our platform offers contextual alert information, machine learning-driven recommendations, and fosters teamwork to effectively address issues, all while diligently recording essential remediation details for future review. This not only allows teams to swiftly resolve incidents but also equips them with insights to enhance their responses in the future, fostering a culture of continuous improvement. By embracing these tools, teams can cultivate a more resilient and responsive incident management approach.

What is Cachet?

Meet Cachet, an open-source platform dedicated to managing status pages effectively. This innovative software significantly improves communication during outages, enabling businesses worldwide to provide timely updates to customers, teams, and stakeholders. To facilitate a smooth initiation with Cachet, we provide a professional installation service that gets you up and running in no time. Designed with precision, this platform leverages Bootstrap 3 to ensure a responsive experience across all devices, including desktops, tablets, and smartphones. Recognizing the difficulties of manually updating status pages during incidents, Cachet features a powerful JSON API for easy integration into your existing systems. Additionally, maintenance can be a necessary aspect of operations, and Cachet empowers you to pre-schedule maintenance events, ensuring that once the designated time has passed, the incident is recorded in the timeline for future reference. By using Cachet, you can maintain clear and effective communication, even in the most challenging situations, thereby enhancing your organization's reliability and customer trust. With its user-friendly features, Cachet is the ideal tool for any business aiming to improve its status management.

Media

Media

Integrations Supported

Bugsnag
Checkly
DNS Check
Dynatrace
Exigence
Healthchecks.io
Jira
Jira Work Management
Phoenix Incidents
Salesforce
Sematext Cloud
Slack
SolarWinds AppOptics
SolarWinds Network Performance Monitor (NPM)
SolarWinds Pingdom
Splunk Cloud Platform
Splunk User Behavior Analytics
StackPulse
eG Enterprise

Integrations Supported

Oh Dear

API Availability

API Availability

Pricing Information

$27.00/month/user
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Cisco

Date Founded

1984

Company Location

United States

Company Website

www.splunk.com

Company Facts

Organization Name

Cachet

Date Founded

2014

Company Location

United Kingdom

Company Website

cachethq.io

Categories and Features

Issue Tracking

Dashboard
Escalation Management
Issue Scheduling
Knowledge Base
Project Management
Scheduling

IT Alerting

Not specified

IT Asset Management

Contract/License Management
Inventory Management
Supplier Management

IT Management

Not specified

Log Management

Not specified

Network Monitoring

Not specified

Categories and Features

IT Alerting

Not specified

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