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What is Splunk On-Call?

Boost your team's productivity by channeling alerts to the correct personnel, which paves the way for rapid collaboration and effective problem-solving. By ensuring that alerts are delivered to the right individuals, you can significantly reduce the time required to acknowledge and resolve incidents. Our comprehensive ChatOps experience integrates effortlessly with your current tools, providing incident timelines and reporting features that aid in conducting blame-free post-incident evaluations. Increase engagement by connecting with team members in their workspaces; our mobile-first solutions leverage machine learning to ensure on-call access from virtually anywhere. Splunk On-Call simplifies the incident management workflow, reducing alert fatigue and enhancing system uptime. Take advantage of Splunk On-Call to refine your on-call schedules and escalation protocols, automating processes ranging from rotations to overrides. Our platform offers contextual alert information, machine learning-driven recommendations, and fosters teamwork to effectively address issues, all while diligently recording essential remediation details for future review. This not only allows teams to swiftly resolve incidents but also equips them with insights to enhance their responses in the future, fostering a culture of continuous improvement. By embracing these tools, teams can cultivate a more resilient and responsive incident management approach.

What is Pagerly?

At Pagerly, we understand that every organization has its own specific requirements. Our platform offers a comprehensive suite of customization options, enabling you to tailor the incident management workflow to suit your exact needs. There's no necessity for adding yet another tool to your technology stack, as Pagerly integrates effortlessly with your current systems. You can effectively handle all requests and incidents without the inconvenience of frequently toggling between different interfaces, while also taking advantage of the collaborative features provided by Slack. When there is a shift in the on-call schedule, updating the team's channel topic to reflect the current personnel is a simple task. Moreover, our system allows you to monitor and manage the status, progress, and resolution times of tickets with ease, ensuring that prompt actions are taken to prevent potential breaches and uphold operational effectiveness. By optimizing your incident management workflow, Pagerly equips your team to concentrate on what is truly important—providing outstanding service to your clients while maintaining high standards of operational excellence. This focus not only enhances team productivity but also fosters a culture of continuous improvement.

Media

Media

Integrations Supported

Jira
Slack
Zendesk
Better Stack
Bugsnag
Cron To Go
Cronitor
DNS Check
Dynatrace
Epsagon
Jira Work Management
Nagios XI
Postman
Sematext Cloud
Splunk Cloud Platform
Splunk User Behavior Analytics
Uptime.com

Integrations Supported

Jira
Slack
Zendesk
Google Docs
Google Sheets
Sentry

API Availability

API Availability

Pricing Information

$27.00/month/user
Free Version

Pricing Information

$15 per month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Cisco

Date Founded

1984

Company Location

United States

Company Website

www.splunk.com

Company Facts

Organization Name

Pagerly

Company Location

United States

Company Website

www.pagerly.io

Categories and Features

Issue Tracking

Dashboard
Escalation Management
Issue Scheduling
Knowledge Base
Project Management
Scheduling

IT Alerting

Not specified

IT Asset Management

Contract/License Management
Inventory Management
Supplier Management

IT Management

Not specified

Log Management

Not specified

Network Monitoring

Not specified

Categories and Features

Incident Response

Not specified

IT Alerting

Not specified

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