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What is Splunk On-Call?

Boost your team's productivity by channeling alerts to the correct personnel, which paves the way for rapid collaboration and effective problem-solving. By ensuring that alerts are delivered to the right individuals, you can significantly reduce the time required to acknowledge and resolve incidents. Our comprehensive ChatOps experience integrates effortlessly with your current tools, providing incident timelines and reporting features that aid in conducting blame-free post-incident evaluations. Increase engagement by connecting with team members in their workspaces; our mobile-first solutions leverage machine learning to ensure on-call access from virtually anywhere. Splunk On-Call simplifies the incident management workflow, reducing alert fatigue and enhancing system uptime. Take advantage of Splunk On-Call to refine your on-call schedules and escalation protocols, automating processes ranging from rotations to overrides. Our platform offers contextual alert information, machine learning-driven recommendations, and fosters teamwork to effectively address issues, all while diligently recording essential remediation details for future review. This not only allows teams to swiftly resolve incidents but also equips them with insights to enhance their responses in the future, fostering a culture of continuous improvement. By embracing these tools, teams can cultivate a more resilient and responsive incident management approach.

What is Rootly?

Rootly is the modern, AI-driven incident management solution purpose-built for fast-moving engineering teams that prioritize reliability. It unifies on-call scheduling, automated incident workflows, AI root cause analysis, and post-incident retrospectives in a single, intuitive platform. Rootly integrates deeply with communication and collaboration tools like Slack, Teams, Jira, and Zoom, allowing responders to act, coordinate, and resolve issues without ever leaving their workspace. Its AI SRE engine not only diagnoses problems but also generates contextual suggestions, helping teams troubleshoot and restore services faster—often before full escalation. With automated data collection and report generation, Rootly eliminates the administrative burden traditionally associated with incident response. The platform also delivers AI-generated retrospectives, complete with timelines, action items, and Jira syncs, making continuous improvement effortless. Engineers benefit from human-centered design that prioritizes usability, context awareness, and prevention. Scalable and extensible by design, Rootly connects easily through APIs, Terraform providers, and custom integrations for complex environments. Its proven results—faster resolutions, reduced on-call fatigue, and measurable ROI—make it a trusted choice for companies like Webflow, Dropbox, Nvidia, and Tripadvisor. Altogether, Rootly empowers teams to prevent incidents, respond with confidence, and build a culture of reliability that scales with their growth.

Media

Media

Integrations Supported

Jira
New Relic
ServiceNow
Slack
Zendesk
Airtable
Checkly
DNS Check
Exigence
GitLab
Google Voice
Honeybadger
Mattermost
Nobl9
OneLogin
Opsview
SolarWinds Network Performance Monitor (NPM)
StackPulse
UptimeRobot
Webex Connect

Integrations Supported

Jira
New Relic
ServiceNow
Slack
Zendesk
Airtable
Checkly
DNS Check
Exigence
GitLab
Google Voice
Honeybadger
Mattermost
Nobl9
OneLogin
Opsview
SolarWinds Network Performance Monitor (NPM)
StackPulse
UptimeRobot
Webex Connect

API Availability

Has API

API Availability

Has API

Pricing Information

$27.00/month/user
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Cisco

Date Founded

1984

Company Location

United States

Company Website

www.splunk.com

Company Facts

Organization Name

Rootly

Date Founded

2020

Company Location

United States

Company Website

rootly.com

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Log Management

Archiving
Audit Trails
Compliance Reporting
Consolidation
Data Visualization
Event Logs
Network Logs
Remediation
Syslogs
Thresholds
Web Logs

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Categories and Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Incident Response

Attack Behavior Analytics
Automated Remediation
Compliance Reporting
Forensic Data Retention
Incident Alerting
Incident Database
Incident Logs
Incident Reporting
Privacy Breach Reporting
SIEM Data Ingestion / Correlation
SLA Tracking / Management
Security Orchestration
Threat Intelligence
Timeline Analysis
Workflow Automation
Workflow Management

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

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