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What is Splunk On-Call?

Boost your team's productivity by channeling alerts to the correct personnel, which paves the way for rapid collaboration and effective problem-solving. By ensuring that alerts are delivered to the right individuals, you can significantly reduce the time required to acknowledge and resolve incidents. Our comprehensive ChatOps experience integrates effortlessly with your current tools, providing incident timelines and reporting features that aid in conducting blame-free post-incident evaluations. Increase engagement by connecting with team members in their workspaces; our mobile-first solutions leverage machine learning to ensure on-call access from virtually anywhere. Splunk On-Call simplifies the incident management workflow, reducing alert fatigue and enhancing system uptime. Take advantage of Splunk On-Call to refine your on-call schedules and escalation protocols, automating processes ranging from rotations to overrides. Our platform offers contextual alert information, machine learning-driven recommendations, and fosters teamwork to effectively address issues, all while diligently recording essential remediation details for future review. This not only allows teams to swiftly resolve incidents but also equips them with insights to enhance their responses in the future, fostering a culture of continuous improvement. By embracing these tools, teams can cultivate a more resilient and responsive incident management approach.

What is Shoreline?

Shoreline stands out as the sole cloud reliability platform that enables DevOps engineers to create automations in just minutes while permanently resolving issues. Its state-of-the-art "Operations at the Edge" architecture deploys efficient agents to run seamlessly in the background on every monitored host. These agents can function as a DaemonSet within Kubernetes or as an installed package on virtual machines (using apt or yum). Additionally, the Shoreline backend can either be hosted by Shoreline on AWS or set up in your own AWS virtual private cloud. With sophisticated tools designed for top-tier Site Reliability Engineers (SREs), along with Jupyter-style notebooks that cater to the wider team, troubleshooting and resolving issues becomes a straightforward task. The platform accelerates the automation creation process by an impressive 30 times, enabling operators to oversee their entire infrastructure as if it were a single entity. By handling the complex processes of establishing monitors and crafting repair scripts, Shoreline allows customers to focus on merely adjusting configurations to suit their specific environments. This comprehensive approach not only enhances efficiency but also empowers teams to maintain operational excellence with minimal effort.

Media

Media

Integrations Supported

Jira
New Relic
ServiceNow
Slack
Checkly
DNS Check
Dotcom-Monitor
Dynatrace
Jira Work Management
RapidSpike
Workato
Zendesk
eG Enterprise

Integrations Supported

Jira
New Relic
ServiceNow
Slack
Amazon EKS
Chronosphere
Helm
JumpCloud
Prometheus
Red Hat OpenShift
Ubuntu

API Availability

API Availability

Has API

Pricing Information

$27.00/month/user
Free Version

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
On-Prem
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Cisco

Date Founded

1984

Company Location

United States

Company Website

www.splunk.com

Company Facts

Organization Name

Shoreline.io

Date Founded

2019

Company Location

United States

Company Website

www.shoreline.io

Categories and Features

Issue Tracking

Dashboard
Escalation Management
Issue Scheduling
Knowledge Base
Project Management
Scheduling

IT Alerting

Not specified

IT Asset Management

Contract/License Management
Inventory Management
Supplier Management

IT Management

Not specified

Log Management

Not specified

Network Monitoring

Not specified

Categories and Features

Cloud Management

Capacity Analytics
Cost Management
Multi-Cloud Management
Performance Analytics
Workflow Approval

Cloud Monitoring

Not specified

Debugging

Not specified

DevOps

Approval Workflow
Dashboard
Troubleshooting Reports

Incident Management

Audit Trail
Corrective Actions (CAPA)
IT Incident Management
Incident Reporting
Root-Cause Diagnosis

Incident Response

Automated Remediation
Compliance Reporting
Incident Alerting
Incident Database
Incident Logs
Incident Reporting
Security Orchestration
Timeline Analysis
Workflow Automation
Workflow Management

Issue Tracking

Dashboard
Issue Auditing
Recurring Issues

Log Management

Audit Trails

Network Monitoring

Diagnostic Tools
Real Time Analytics
Uptime Monitoring

Runbook Automation

Not specified

Server Management

CPU Monitoring
Database Servers
Virtual Machine Monitoring

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