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What is Splunk On-Call?

Boost your team's productivity by channeling alerts to the correct personnel, which paves the way for rapid collaboration and effective problem-solving. By ensuring that alerts are delivered to the right individuals, you can significantly reduce the time required to acknowledge and resolve incidents. Our comprehensive ChatOps experience integrates effortlessly with your current tools, providing incident timelines and reporting features that aid in conducting blame-free post-incident evaluations. Increase engagement by connecting with team members in their workspaces; our mobile-first solutions leverage machine learning to ensure on-call access from virtually anywhere. Splunk On-Call simplifies the incident management workflow, reducing alert fatigue and enhancing system uptime. Take advantage of Splunk On-Call to refine your on-call schedules and escalation protocols, automating processes ranging from rotations to overrides. Our platform offers contextual alert information, machine learning-driven recommendations, and fosters teamwork to effectively address issues, all while diligently recording essential remediation details for future review. This not only allows teams to swiftly resolve incidents but also equips them with insights to enhance their responses in the future, fostering a culture of continuous improvement. By embracing these tools, teams can cultivate a more resilient and responsive incident management approach.

What is Signal9?

Signal9 functions as an all-encompassing platform for operational intelligence and incident management, aimed at supporting teams in IT Operations, NOC, SRE, DevOps, Platform Engineering, and Infrastructure by uncovering the essential patterns related to alerts, escalations, incidents, and broader operational workflows. The platform encompasses a variety of functionalities such as alert management, event correlation, incident handling, coordination of on-call duties, escalation management, operational analytics, and AI-generated insights into operations. By synthesizing data from alerts, response actions, ownership details, and historical operational records, Signal9 significantly alleviates alert fatigue, improves incident response times, increases visibility, and uncovers operational trends that traditional monitoring and observability tools often miss. Moreover, it seamlessly connects with numerous existing monitoring platforms like Splunk, Datadog, Grafana, Azure Monitor, CloudWatch, New Relic, PagerDuty, ServiceNow, and Jira, allowing teams to maximize their current investments while enhancing their operational functionalities. This collaborative strategy not only simplifies incident management but also empowers teams to leverage data-driven insights that can subsequently enhance overall performance and operational efficiency in their workflows. As a result, organizations can achieve a more proactive stance in managing incidents and operational challenges.

Media

Media

No images available

Integrations Supported

AlertSite
Bugsnag
Cronitor
DNS Check
Dotcom-Monitor
Dynatrace
Epsagon
Exigence
FireHydrant
Honeybadger
Jira
RapidSpike
Sematext Cloud
SolarWinds Network Performance Monitor (NPM)
Splunk Cloud Platform
StackPulse
StatusHub
Uptime.com
Workato

Integrations Supported

AlertSite
Bugsnag
Cronitor
DNS Check
Dotcom-Monitor
Dynatrace
Epsagon
Exigence
FireHydrant
Honeybadger
Jira
RapidSpike
Sematext Cloud
SolarWinds Network Performance Monitor (NPM)
Splunk Cloud Platform
StackPulse
StatusHub
Uptime.com
Workato

API Availability

Has API

API Availability

Has API

Pricing Information

$27.00/month/user
Free Trial Offered?
Free Version

Pricing Information

$179/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Cisco

Date Founded

1984

Company Location

United States

Company Website

www.splunk.com

Company Facts

Organization Name

Signal9

Date Founded

2026

Company Location

United States

Company Website

signal9.app

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Log Management

Archiving
Audit Trails
Compliance Reporting
Consolidation
Data Visualization
Event Logs
Network Logs
Remediation
Syslogs
Thresholds
Web Logs

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Categories and Features

Incident Response

Attack Behavior Analytics
Automated Remediation
Compliance Reporting
Forensic Data Retention
Incident Alerting
Incident Database
Incident Logs
Incident Reporting
Privacy Breach Reporting
SIEM Data Ingestion / Correlation
SLA Tracking / Management
Security Orchestration
Threat Intelligence
Timeline Analysis
Workflow Automation
Workflow Management

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