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What is Splynx?

Splynx is recognized as the leading billing and management software specifically designed to cater to the varied requirements of Internet Service Providers (ISPs). By consolidating multiple functions into one platform, companies can effectively lower their operational costs. This software enables extensive management and optimization of every facet of an ISP's operations. We take pride in offering exceptional customer support, guaranteeing that our clients can access prompt assistance whenever they require it. Splynx can easily be implemented either on-site or through our secure cloud infrastructure. Your information is safeguarded with regular backups occurring every six hours to an encrypted server, ensuring that you will never experience data loss. Our specialized team is committed to easing the transition from your current platform, whether it involves transferring data from Excel/CSV files or any Radius server database. Furthermore, you have the capability to set up centralized customer authentication, enforce restrictions for unpaid users, examine internet usage statistics, and accommodate various equipment and vendor types to elevate your service offerings. With Splynx, you can optimize your operations while providing strong support for your technological framework, ultimately leading to improved customer satisfaction and business growth.

What is CommVergence?

Billing can often be complex, requiring careful attention to detail and a dedication to outstanding service. iCommVergence presents a holistic solution that empowers you to handle billing for modern telecommunications services while preparing you for future challenges. The automated system optimizes the billing workflow, enabling you to issue invoices promptly and with improved efficiency, generally demanding fewer resources and less time compared to your existing methods. By adopting this integrated, state-of-the-art OSS/BSS platform, you can streamline a variety of operations: manage all billing functionalities through a single interface, leverage table-driven capabilities for greater customization, enhance customer service interactions, support a cohesive multi-service architecture, create a flexible rules-based engine, and oversee an array of functions including billing, customer support, rating, issue management, payment, and point-of-sale tasks. Additionally, this platform allows for seamless integration of web technologies with third-party applications, provides options for customizable bundling and discounting, and improves overall workflow efficiencies across your organization. Ultimately, this strategy not only simplifies your billing process but also equips your business to excel in the rapidly changing telecommunications industry, ensuring you remain competitive and responsive to market needs.

Media

Media

Integrations Supported

Avalara
Calix Cloud
Paymentus

Integrations Supported

Avalara
Calix Cloud
Paymentus

API Availability

Has API

API Availability

Has API

Pricing Information

$0.5 per subscriber
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Splynx ISP Framework

Date Founded

2016

Company Location

Czech Republic

Company Website

splynx.com

Company Facts

Organization Name

CommSoft

Date Founded

1985

Company Location

United States

Company Website

www.commsoft.net/client-service

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

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