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What is Spoke Dispatch?
Spoke Dispatch is an advanced platform tailored for optimizing delivery routes and overseeing dispatch operations, which empowers businesses to improve their delivery efficiency by automatically creating ideal routes based on a starting point and a list of destinations, helping drivers to maximize deliveries while minimizing travel distance. After the routes are set, users get updated estimated arrival times for each location that adjust in real-time as deliveries are completed, and they can also re-optimize remaining stops to avoid traffic and meet delivery deadlines, all while accessing specific details for each stop such as special instructions, access codes, and recipient information. The platform is particularly effective in enabling real-time management and modifications of routes, allowing teams to adjust their plans dynamically, avoid unnecessary detours, and cut down on the time required for daily deliveries. Furthermore, it integrates smoothly with popular navigation apps, offering drivers step-by-step directions directly from their mobile devices. Both drivers and dispatchers can work together efficiently from a centralized dashboard that facilitates route assignments, monitors progress, and handles other critical operational functions, resulting in a more organized and effective delivery process. This all-encompassing strategy not only streamlines logistics but also improves communication among team members, making sure that everyone remains aligned and informed throughout each stage of the delivery cycle. Additionally, the user-friendly interface helps reduce the learning curve for new users, ensuring that they can quickly adapt to the platform’s features and leverage them for enhanced operational efficiency.
What is DELIVERY CONTROL?
DELIVERY CONTROL represents a state-of-the-art solution that actively oversees and governs the flow of goods from the sender to the recipient in real-time. The platform allows users to track both the complete shipment and individual parcels from the point of departure until they arrive at their designated location, while also identifying and reporting any disruptions in the cold chain. By substituting traditional paper documentation with digital records, it guarantees both evidential and fiscal accuracy. Users benefit from immediate alerts regarding delivery results, which include signatures, reasons for any refusals, and photographic documentation. Moreover, it provides real-time monitoring of vehicles and the arrangements of cargo. Information is efficiently transferred from handheld devices to a centralized server, ensuring that items are accurately verified as they are loaded and unloaded at various delivery locations. The system sends an electronic “Despatch Advice” to recipients, containing detailed delivery information. This application streamlines the planning, tracking, and verification of deliveries, while constantly evaluating the status of execution. Additionally, it improves operational efficiency through optimized routing and effective vehicle loading techniques, ultimately revolutionizing the logistics process. In this manner, DELIVERY CONTROL not only enhances operational processes but also significantly increases accountability throughout every step of the delivery journey, making it a vital tool for modern logistics management.
Integrations Supported
Google Maps
Shopify
Spoke Route Planner
Zapier
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Spoke
Company Location
United Kingdom
Company Website
spoke.com/dispatch
Company Facts
Organization Name
MBM Italia S.r.l.
Date Founded
1980
Company Location
Italy
Company Website
www.mbm.it/logistica/controllo-e-certificazione-delle-consegne
Categories and Features
Courier
Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling
Delivery Management
Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback
Transportation Dispatch
Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking
Categories and Features
Delivery Management
Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback
