Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Descartes Fleet Performance Management Reviews & Ratings
    28 Ratings
    Company Website
  • Dispatch Science Reviews & Ratings
    22 Ratings
    Company Website
  • JOpt.TourOptimizer Reviews & Ratings
    10 Ratings
    Company Website
  • CXT Software Reviews & Ratings
    70 Ratings
    Company Website
  • RouteGenie Reviews & Ratings
    48 Ratings
    Company Website
  • Detrack Reviews & Ratings
    147 Ratings
    Company Website
  • Resco Field Sales+ Reviews & Ratings
    12 Ratings
    Company Website
  • NovusMED Reviews & Ratings
    1 Rating
    Company Website
  • Safetica Reviews & Ratings
    414 Ratings
    Company Website
  • Soraban Reviews & Ratings
    6 Ratings
    Company Website

What is Spoke Route Planner?

Spoke Route Planner is an intuitive application tailored for optimizing multi-stop delivery routes, which enables drivers and delivery teams to manage their stops effectively with ease by determining the fastest routes while avoiding traffic congestion and unnecessary detours, leading to quicker deliveries and substantial reductions in time, expenses, and fuel usage. Users can easily input destinations using various methods, such as keypad entries, voice commands, or even uploading spreadsheets, and they have the flexibility to set delivery time windows, prioritize specific stops, and modify stop durations as needed; the app also supports customization of stop orders and provides real-time, accurate arrival predictions, allowing for last-minute changes to ensure plans remain flexible. Furthermore, Spoke integrates smoothly with popular navigation services like Google Maps, Waze, and Apple Maps, and it includes features such as scheduled rest breaks and comprehensive package details to aid in the organization and location of items, ensuring that drivers stay systematic while they are on the road. This blend of features not only enhances delivery efficiency but also significantly boosts overall operational productivity, making Spoke an essential asset for modern logistics. With its user-centric design and robust capabilities, Spoke is poised to transform the way deliveries are managed in today's fast-paced environment.

What is Spoke Phone?

Spoke stands out as the premier platform designed for managing intricate, high-stakes, and regulated discussions. It effectively enables employees to articulate and gather essential information, facilitating deal progression and enhancing customer satisfaction. By seamlessly integrating with various tools, Spoke personalizes interactions, boosts efficiency, and guarantees adherence to compliance standards. With over 250,000 conversations taking place daily, it offers a suite of features including voice calls, SMS, WhatsApp integration, a shared team inbox, customizable routing options, personalized IVRs, caller analytics, and much more. **The Challenge** Currently, a limited number of employees possess the training or capability to engage in complex, context-rich, and tailored conversations with customers. **The Answer** Spoke equips every team member with the necessary knowledge and skills to conduct high-quality, compliant conversations that yield favorable outcomes for both customers and the business. To accomplish this, Spoke Phone merges the advantages of traditional business telephony, costly contact centers, and top-notch business process automation into a user-friendly interface accessible via mobile or desktop devices. This integration of customer data, processes, and automation into communications—whether through calls, SMS, or WhatsApp—ensures that every interaction is informed and effective, ultimately transforming the way businesses connect with their clients.

Media

Media

Integrations Supported

Apple Maps
Copper
Google
Google Cloud Platform
Google Maps
HubSpot CRM
HubSpot Customer Platform
Microsoft 365
Microsoft Dynamics 365
Microsoft Power BI
NowCerts
Pipedrive
Salesforce
Spoke Dispatch
Twilio
Twilio Flex
Twilio Voice
Waze
Zoho CRM

Integrations Supported

Apple Maps
Copper
Google
Google Cloud Platform
Google Maps
HubSpot CRM
HubSpot Customer Platform
Microsoft 365
Microsoft Dynamics 365
Microsoft Power BI
NowCerts
Pipedrive
Salesforce
Spoke Dispatch
Twilio
Twilio Flex
Twilio Voice
Waze
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$10 per month
Free Trial Offered?
Free Version

Pricing Information

$15 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Spoke

Company Location

United Kingdom

Company Website

spoke.com/route-planner

Company Facts

Organization Name

Spoke Network

Date Founded

2016

Company Location

New Zealand

Company Website

spokephone.com

Categories and Features

Route Planning

Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Route Costing
Territory Management

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Popular Alternatives

Popular Alternatives

Spoke LMS Reviews & Ratings

Spoke LMS

Unboxed Technology
Zeo Route Planner Reviews & Ratings

Zeo Route Planner

Expronto Technologies
RunSheet Reviews & Ratings

RunSheet

DerMar Industries
9Spokes  Reviews & Ratings

9Spokes

9 Spokes