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What is SpotOn Teamwork?

Oversee your labor expenses through a centralized interface known as the "Labor Center," which integrates scheduling, time tracking, real-time sales data from your POS system, and comparisons of projected versus actual labor metrics for all your departments and locations. Tips are seamlessly extracted from the POS and can be distributed or pooled according to your established guidelines. SpotOn Teamwork, previously known as Dolce, manages tip pooling efficiently, accommodating various time increments and point weightings, and additionally supports intricate tip waterfall calculations based on percentage tips or sales tip-outs for support roles. You can easily export gratuity information, including credit card tips, auto-gratuities, and cash, directly to your payroll system. This allows you to manage all your locations under a single account, providing options to view data for individual locations or aggregate sales and labor figures across your entire business. Employee management across multiple locations is streamlined, and payroll data can be handled for both single and multiple Employer Identification Numbers (EINs). Staff members have access to their schedules, can track their time, and monitor their tips, while also having the ability to trade or swap shifts and submit requests for availability or time off. Alerts can be received for important updates, and there is a direct line of communication with management, all while employers benefit from the convenience of mobile management capabilities. This holistic approach to labor management not only simplifies operations but also enhances employee engagement and satisfaction.

What is Grateful?

Grateful is a cutting-edge platform that transforms the way cashless tips and TRONC are managed, redefining the processes involved in collecting, tracking, and distributing gratuities within the service and hospitality industries. By removing the necessity for manual cash transactions and obsolete spreadsheets, it introduces an automated and transparent system that ensures timely and equitable compensation for frontline workers. Customers can conveniently tip via QR/NFC technology that is integrated with point-of-sale systems, enabling payments through options like Apple Pay, Google Pay, or credit cards. Meanwhile, businesses can utilize a comprehensive dashboard to monitor tip revenues, oversee distributions, and set customized split rules, all while remaining compliant with tax and labor regulations, such as HMRC guidelines in the UK. Additionally, team members receive immediate access to their earning statistics based on shifts, days, or designated periods, can obtain feedback and ratings, and have the ability to transfer their tips directly to their bank accounts, bypassing the delays typically associated with payroll cycles, which greatly boosts employee satisfaction and retention. This modernized approach not only simplifies operations but also instills a sense of financial stability among staff, thereby cultivating a more positive and engaging workplace atmosphere. As a result, companies can expect improved morale and a stronger commitment from their employees, leading to enhanced service quality and customer satisfaction.

Media

Media

Integrations Supported

ADP Celergo
ADP DataCloud
ADP Enterprise HR
ADP Global Payroll
ADP Learning Management
ADP Mobile Solutions
ADP Next Gen HCM
ADP Onboarding
ADP Retirement Services
ADP StandOut
ADP Streamline
ADP Succession Management
ADP Total Absence Management
ADP Workforce Now On the Go
Apple Pay
CAKE POS
Google Pay
SpotOn
Toast POS
Wisely by ADP

Integrations Supported

ADP Celergo
ADP DataCloud
ADP Enterprise HR
ADP Global Payroll
ADP Learning Management
ADP Mobile Solutions
ADP Next Gen HCM
ADP Onboarding
ADP Retirement Services
ADP StandOut
ADP Streamline
ADP Succession Management
ADP Total Absence Management
ADP Workforce Now On the Go
Apple Pay
CAKE POS
Google Pay
SpotOn
Toast POS
Wisely by ADP

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SpotOn

Date Founded

2017

Company Location

United States

Company Website

www.dolcesoftware.com

Company Facts

Organization Name

Grateful

Company Location

United Kingdom

Company Website

grateful.net

Categories and Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Categories and Features

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