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What is Spotler Engage?

Spotler Engage provides a comprehensive solution for managing webcare, messaging, social media publishing, and monitoring, all within a single intuitive platform. Building robust relationships with customers is essential for any successful business. By offering outstanding support, you can cultivate your customers into dedicated advocates. This tool allows you to manage all your social media platforms, keeping you updated and enabling meaningful contributions where necessary. Its extensive monitoring features let you track conversations both online and offline, ensuring you stay attuned to relevant discussions. Being aware of current events helps you understand what impacts your brand and reputation. With all your online interactions organized in one cohesive dashboard, you gain clarity and insight into your communications. The publishing functionality in Spotler Engage simplifies the process of sharing your valuable content with your target audience. By delivering efficient and high-quality service across various channels, you not only boost customer satisfaction but also gain a comprehensive overview of your engagement strategies. In the end, this integrated approach fosters deeper connections and a more agile response to customer needs, ultimately strengthening brand loyalty.

What is Khoros?

Khoros facilitates effortless engagement with your customers from the moment of the first offer right through to the final sale and even after. You can connect with your audience on their preferred platforms, such as messaging, chat, social media, email, SMS, and within both external and your own branded communities, ensuring that you stay linked at all times. Our AI-enhanced platform acts as a trusted partner during both your high-achieving moments and tough challenges. With Khoros, you gain access to enterprise-grade workflows that are tailored to handle complex deployments, support high traffic demands, and meet the security and brand protection needs of leading global brands, all backed by an award-winning service team committed to your achievements. We strive to be more than merely a technology provider; Khoros delivers outstanding services, expert coaching, and a wealth of industry insights, establishing us as the perfect collaborator for your ongoing growth and success. By working together, we can cultivate lasting relationships and encourage significant engagement with your customers, ultimately leading to a more robust and loyal customer base. Our commitment to innovation ensures that we continuously adapt to meet the ever-evolving needs of your business.

Media

Media

Integrations Supported

Facebook
Instagram
LinkedIn
Meta AI

Integrations Supported

Acquia DAM (Widen)
BL.INK
Bazaarvoice
Beckon
Bitly
Brandwatch
Common Room
Domo
InboxCRM by AppEQ
KaseSync
Khoros Community
Salesforce
Tableau
Welcome Software

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Spotler

Date Founded

2016

Company Location

Netherlands

Company Website

spotler.com/en-gb/engage

Company Facts

Organization Name

Khoros

Date Founded

2008

Company Location

United States

Company Website

khoros.com

Categories and Features

Customer Engagement

Not specified

Social Listening

Not specified

Categories and Features

AI Review Management

Not specified

Audience Intelligence

Not specified

Chatbot

Not specified

Customer Engagement

Not specified

Live Chat

Not specified

Reputation Management

Not specified

Social Listening

Not specified

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

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