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What is Sprinklr Insights?

Sprinklr Insights is a powerful AI-powered platform tailored for enterprises, emphasizing consumer and customer intelligence by integrating data from more than 30 digital and social media platforms, along with a variety of media sources and websites into a unified, real-time system. This functionality enables organizations to transform unstructured discussions and feedback into valuable insights, cutting through the clutter. It adeptly captures the customer voice, monitors brand mentions, conducts competitor assessments, identifies potential crises, gathers product feedback, discerns audience preferences, and tracks market trends, all centralized in one location. Moreover, it provides contextual sentiment analysis, theme recognition, anomaly detection, and predictive insights, thereby improving strategic decision-making for diverse teams. The integrated AI capabilities process billions of historical and contemporary interactions to uncover emerging trends and sentiment changes, offering actionable insights and automated summaries or recommendations. Furthermore, the platform's comprehensive features not only enhance operational efficiency but also ensure that businesses are well-equipped to navigate and thrive in a constantly changing market landscape. Ultimately, Sprinklr Insights empowers organizations with essential tools to maintain a competitive edge in today's dynamic environment.

What is Factiva?

Access a diverse range of viewpoints drawn from the most extensive collection of news and information at your disposal. Take advantage of an exceptional variety of global news and data available via a powerful research platform, whether accessed through mobile devices or advanced feeds and APIs. Equip yourself with the knowledge to make strategic choices, uncover competitive advantages, and deliver actionable intelligence through international news, data, and insights. Dive deeper into your analyses, improve sentiment evaluations, uncover hidden relationships, accurately forecast results, and elevate your data visualizations using news data obtained from state-of-the-art analytical models. Remain alert to your brand's reputation and proactively tackle potential hurdles by leveraging a vast content database covering 200 countries in 28 languages, complemented by thorough monitoring tools and curation services. Gather market intelligence, track competitors, and provide strategic insights with dependable global news, detailed company profiles, executive information, and multi-channel distribution, ensuring your organization stays informed and competitive. By tapping into these resources, you can not only keep pace with industry dynamics but also make enlightened decisions that propel your success forward. This comprehensive approach will enable your organization to thrive in an ever-evolving landscape.

Media

Media

Integrations Supported

Cikisi
Graphite Connect
Infodesk
Mailchimp
Microsoft 365
Oracle Cloud Infrastructure
Pinterest
Reddit
Salesforce
Slack
Stripe
Tableau
Teamstack
Telegram
TikTok
Tumblr
Vimeo
WordPress
X (Twitter)
YouTube

Integrations Supported

Cikisi
Graphite Connect
Infodesk
Mailchimp
Microsoft 365
Oracle Cloud Infrastructure
Pinterest
Reddit
Salesforce
Slack
Stripe
Tableau
Teamstack
Telegram
TikTok
Tumblr
Vimeo
WordPress
X (Twitter)
YouTube

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sprinklr

Date Founded

2009

Company Location

United States

Company Website

www.sprinklr.com/products/consumer-intelligence/

Company Facts

Organization Name

Dow Jones

Date Founded

1882

Company Location

United States

Company Website

professional.dowjones.com/factiva/

Categories and Features

Brand Management

Approval Process Control
Artwork Management
Asset Management
Change Management
Fulfillment Distribution
Project Management

Media Monitoring

Alerts / Notifications
Broadcast Media Monitoring
Content Translation
Dashboards / Reporting
Export Results
Online News Monitoring
Podcast Monitoring
Print Media Monitoring
Social Media Monitoring

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Categories and Features

Business Activity Monitoring

Alerts / Notifications
Business Process Management
Cross Application Analysis
Email Monitoring
Events Monitoring
KPI Monitoring
Pre-Configured Events
Reporting / Analytics
Workflow Management

Media Monitoring

Alerts / Notifications
Broadcast Media Monitoring
Content Translation
Dashboards / Reporting
Export Results
Online News Monitoring
Podcast Monitoring
Print Media Monitoring
Social Media Monitoring

Sales Intelligence

CRM Integration
Data Cleaning
Data Enrichment
Data Import/Export
Data Mining
Data Verification
Email Integration
Lead Scoring
List Building
Performance Management
Pipeline Management
Predictive Modeling/Analytics
Prospecting Tools
Reporting/Analytics
Sales Forecasting

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