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What is Sprinklr Social?

Sprinklr Social is a powerful, AI-enhanced platform tailored for large enterprises, empowering teams to manage every aspect of their social media footprint across more than 30 diverse social and messaging platforms through one unified solution. This comprehensive tool integrates vital functionalities such as social listening, content publishing, audience engagement, campaign oversight, automation, sentiment tracking, analytics, and governance into a seamless workflow. Users benefit from a centralized content calendar, alongside capabilities for planning, creating, scheduling, and refining posts based on AI-driven suggestions related to optimal timing, hashtags, tone, and performance analytics. Furthermore, the platform enables teams to keep track of conversations, shifts in sentiment, and emerging trends in real-time across multiple networks, while also automating responses and managing incoming communications to ensure timely replies to customer inquiries and interactions. By unifying data, insights, and actionable strategies, Sprinklr enhances collaboration within social teams, ensuring adherence to brand standards through automated workflows and approvals, ultimately converting social interactions into valuable business results for marketing, sales, and other divisions. In an ever-changing digital environment, Sprinklr Social provides organizations with the essential tools needed to adapt, innovate, and excel in their social media approaches, thereby reinforcing their market presence and driving engagement. As brands continue to navigate the complexities of online interactions, Sprinklr remains a vital partner in their journey toward success.

What is AiPlex Bridge?

An advanced solution for managing customer interactions across multiple channels is now available. Effortlessly connect, comprehend, converse, and foster enduring relationships with customers on more than 25 online platforms. AiPlex Bridge stands out as India's only ORM platform dedicated to digital engagement. It combines digital content management, social media monitoring, proactive response mechanisms, review oversight, analytics, and a unified digital command center into a single cohesive solution. This groundbreaking strategy enables businesses to significantly improve their customer experience in unprecedented ways. Ultimately, the platform's comprehensive features allow companies to adapt more effectively to their customers' needs.

Media

Media

No images available

Integrations Supported

Adjust
Adobe Analytics
Adobe Express
Adobe Marketo Engage
Google Analytics
Instagram
Microsoft 365
Oracle Cloud Infrastructure
Salesforce
Sitecore
Snowflake
Socialive
Stripe
Tableau
Trustpilot
Twilio
WhatsApp
WordPress
Zendesk
Zimbra

Integrations Supported

API Availability

API Availability

Pricing Information

Custom
Custom, quote-based pricing

Pricing Information

$365
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Sprinklr

Date Founded

2009

Company Location

United States

Company Website

www.sprinklr.com/products/social-media-management/

Company Facts

Organization Name

AiPlex Software

Date Founded

2003

Company Location

India

Company Website

www.aiplexbridge.com

Categories and Features

AI Review Management

Not specified

Employee Advocacy

Post Scheduling
Reporting / Analytics

Review Management

Not specified

Social Commerce

Not specified

Social Listening

Not specified

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Post Scheduling
Reporting/Analytics

Categories and Features

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