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What is Sprinklr?

Introducing a robust platform tailored for every facet of digital customer engagement, specifically crafted to break down barriers within organizations. Every day, countless top-tier companies around the world leverage Sprinklr to seamlessly oversee their marketing, advertising, research, customer support, and consumer interaction across an impressive 23 social media channels, 11 messaging apps, chat, SMS, and email. By moving away from fragmented solutions to a unified platform, organizations can realize numerous benefits, including improved collaboration between teams and channels, along with a holistic view of customers, context, and content to provide enhanced experiences. Furthermore, access to critical market, customer, and competitive insights empowers businesses to take prompt and informed actions. Achieve a precise, real-time grasp of vital brand metrics, such as awareness, product perception, customer loyalty, and overall user satisfaction, instead of depending on mere speculation regarding your brand's equity. This strategic transition not only enhances customer engagement but also nurtures stronger relationships rooted in data-driven decisions. Ultimately, embracing this integrated approach can lead to a more agile and responsive organization in an ever-evolving digital landscape.

What is Crowdbabble?

Organize your social media presence by utilizing a single, centralized dashboard to access all your accounts. In-depth reports provide a comprehensive view of overarching trends while also enabling examination of specific details. With our comparative analysis tools, you can gain valuable insights into your performance relative to competitors. Effortlessly export your findings in various formats, including spreadsheets (Excel/CSV) and images (PNG), for versatility in presentation. These detailed reports are crafted to enhance your understanding of your audience, ultimately refining your engagement strategies. If you're preparing a presentation or a report, you can quickly download any graph as an image suitable for use in PowerPoint or Keynote. Keep track of vital metrics for your business, such as Page Likes, Engagement Rates, and Negative Feedback, with a library of over 100 diverse reports at your fingertips. Develop a persuasive narrative for your CEO or client by utilizing visualizations that effectively convey key insights. If you wish to investigate the reasons behind specific results, you can delve deeper into the data to identify the factors impacting your social media performance. This comprehensive method not only optimizes your workflow but also enhances your ability to make informed decisions rooted in data-driven insights, ensuring your strategies are both effective and impactful. Furthermore, staying organized in your social media management can lead to increased productivity and a more cohesive brand presence.

Media

Media

Integrations Supported

Adverity
Bitly
Chattermill
Conversionomics
ItsAlive
LinkedIn
MSIGHTS
Marketo
Netino
Netomi
Orange Logic OrangeDAM
Rebrandly
Rivery
SAP Store
Socialgist
Stackla
TrendSpottr
X (Twitter)
X Ads (Twitter Ads)
Zendesk

Integrations Supported

Adverity
Bitly
Chattermill
Conversionomics
ItsAlive
LinkedIn
MSIGHTS
Marketo
Netino
Netomi
Orange Logic OrangeDAM
Rebrandly
Rivery
SAP Store
Socialgist
Stackla
TrendSpottr
X (Twitter)
X Ads (Twitter Ads)
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$44 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sprinklr

Date Founded

2009

Company Location

United States

Company Website

www.sprinklr.com

Company Facts

Organization Name

Crowdbabble

Company Location

Canada

Company Website

www.crowdbabble.com

Categories and Features

Audience Intelligence

AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Social Media Advertising

Ad Buying
Ad Creation
Bulk Advertising
Campaign Management
Collaboration Tools
Comment / Reply Moderation
Digital Asset Management
Reporting / Analytics
Retargeting
Roles / Permissions

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Categories and Features

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

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