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What is Sprinklr?

Sprinklr is an enterprise-grade, AI-native Unified Customer Experience Management platform built to power modern customer engagement. It unifies marketing, social, customer service, and insights into a single system of record. Sprinklr analyzes billions of digital conversations to deliver real-time consumer, product, and market intelligence. AI copilots and intelligent agents automate engagement, routing, and insight generation across teams. The platform enables consistent, compliant brand experiences across more than 30 digital and social channels. Customer service teams use Sprinklr to deliver faster, more empathetic support through omnichannel workflows. Marketing teams orchestrate global campaigns while maximizing ROI with data-driven insights. Built-in workflows simplify automation, governance, and operational efficiency. Sprinklr integrates with enterprise systems to eliminate silos and unify data. Designed for large-scale organizations, it supports customization, security, and compliance requirements. Trusted by iconic global brands, Sprinklr is recognized by leading industry analysts. Overall, it helps enterprises elevate every customer interaction and scale exceptional experiences worldwide.

What is Glystn?

Introducing a community platform powered by AI, aimed at deepening your understanding, enhancing interactions, and increasing the overall value of your audience like never before. Bid farewell to the inconvenience of juggling multiple dashboards for managing comments, messages, and notifications. Glystn meticulously tracks various platforms, offering you insightful data and enabling you to read and respond to messages all from one convenient hub. By leveraging sophisticated AI and machine learning technologies, Glystn reveals trends and discussions that may be buried within comments and threads, ensuring you stay actively connected with your community, no matter its size. With just a few clicks, you can easily launch automated or bulk responses, send Discord invitations, host AMAs, conduct polls, and implement other engagement strategies, all while effectively targeting the specific groups and conversations that resonate most with your audience. Glystn is created by a team dedicated to empowering creators and nurturing vibrant online communities. Our extensive collaboration with creators over the years has given us valuable insights, enabling us to develop a tool that truly addresses their needs and helps them thrive in the digital realm. By focusing on user experience and engagement, Glystn not only simplifies community management but also redefines what creators can achieve within their digital spaces, paving the way for a more connected and engaged audience.

Media

Media

Integrations Supported

Adobe Marketo Engage
Adverity
Bitly
Bronto Marketing Platform
Conversionomics
Discord
Facebook
InSync.ai
ItsAlive
LinkedIn
Mailchimp
Microsoft Power BI
Netino
Netomi
Orange Logic OrangeDAM
Radiance Labs
Sprinklr Insights
Sprinklr Service
Stackla
X (Twitter)

Integrations Supported

Adobe Marketo Engage
Adverity
Bitly
Bronto Marketing Platform
Conversionomics
Discord
Facebook
InSync.ai
ItsAlive
LinkedIn
Mailchimp
Microsoft Power BI
Netino
Netomi
Orange Logic OrangeDAM
Radiance Labs
Sprinklr Insights
Sprinklr Service
Stackla
X (Twitter)

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sprinklr

Date Founded

2009

Company Location

United States

Company Website

www.sprinklr.com

Company Facts

Organization Name

Glystn

Company Location

United States

Company Website

glystn.com

Categories and Features

Audience Intelligence

AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Social Media Advertising

Ad Buying
Ad Creation
Bulk Advertising
Campaign Management
Collaboration Tools
Comment / Reply Moderation
Digital Asset Management
Reporting / Analytics
Retargeting
Roles / Permissions

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Categories and Features

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

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