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What is Sprinklr?

Introducing a robust platform tailored for every facet of digital customer engagement, specifically crafted to break down barriers within organizations. Every day, countless top-tier companies around the world leverage Sprinklr to seamlessly oversee their marketing, advertising, research, customer support, and consumer interaction across an impressive 23 social media channels, 11 messaging apps, chat, SMS, and email. By moving away from fragmented solutions to a unified platform, organizations can realize numerous benefits, including improved collaboration between teams and channels, along with a holistic view of customers, context, and content to provide enhanced experiences. Furthermore, access to critical market, customer, and competitive insights empowers businesses to take prompt and informed actions. Achieve a precise, real-time grasp of vital brand metrics, such as awareness, product perception, customer loyalty, and overall user satisfaction, instead of depending on mere speculation regarding your brand's equity. This strategic transition not only enhances customer engagement but also nurtures stronger relationships rooted in data-driven decisions. Ultimately, embracing this integrated approach can lead to a more agile and responsive organization in an ever-evolving digital landscape.

What is SOCIALHOSE?

A comprehensive media monitoring platform enables brands and agencies to keep tabs on online conversations and engage with their audience effectively. Designed for scalability, users can initiate with a basic account and seamlessly transition to more advanced, customizable options that cater to enterprise needs as their business expands. In our current era, people find themselves spending more time in solitude than ever before in modern history, providing an opportunity to escape the relentless pace of traditional work life. The era of simply "hearing about" things at the workplace has faded, as many companies shift away from casual lunches and conversations. Nevertheless, it remains crucial to assess how your brand is viewed, track the effectiveness of your marketing strategies, and ensure your messages are resonating with the intended audience. Additionally, staying informed about any negative developments is essential, and this can be achieved almost instantaneously. An effective social listening agency must grasp these dynamics thoroughly, and SOCIALHOSE.IO stands ready to fulfill that role, helping brands navigate the complexities of today's digital landscape. By leveraging such a service, businesses can stay proactive and responsive in an ever-evolving marketplace.

Media

Media

Integrations Supported

Adverity
Aprimo
Automat Conversational Marketing
CELUM
Chattermill
Conversionomics
Facebook
Instagram
ItsAlive
Mailchimp
Marketo
Orange Logic OrangeDAM
Radiance Labs
Salesforce Service Cloud
Shopify
Snapchat
Socialgist
StepFunction
Stripe
Uptempo

Integrations Supported

Adverity
Aprimo
Automat Conversational Marketing
CELUM
Chattermill
Conversionomics
Facebook
Instagram
ItsAlive
Mailchimp
Marketo
Orange Logic OrangeDAM
Radiance Labs
Salesforce Service Cloud
Shopify
Snapchat
Socialgist
StepFunction
Stripe
Uptempo

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$29 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sprinklr

Date Founded

2009

Company Location

United States

Company Website

www.sprinklr.com

Company Facts

Organization Name

SOCIALHOSE

Date Founded

2017

Company Location

United States

Company Website

socialhose.net

Categories and Features

Audience Intelligence

AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Social Media Advertising

Ad Buying
Ad Creation
Bulk Advertising
Campaign Management
Collaboration Tools
Comment / Reply Moderation
Digital Asset Management
Reporting / Analytics
Retargeting
Roles / Permissions

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Categories and Features

Media Monitoring

Alerts / Notifications
Broadcast Media Monitoring
Content Translation
Dashboards / Reporting
Export Results
Online News Monitoring
Podcast Monitoring
Print Media Monitoring
Social Media Monitoring

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

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