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Ratings and Reviews 0 Ratings
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What is SprintPass?
SprintPass Facility represents a cutting-edge digital solution designed to streamline vehicle reservations and dock-door processes, specifically catering to cargo facilities, ground handling agents, and airlines to enhance their pick-up and drop-off efficiencies. The platform fosters smooth interactions among facility operators, trucking companies, and freight forwarders by providing real-time data, smart scheduling options, and automated check-in systems. Noteworthy functionalities include self-service kiosks for drivers, dock-door bookings customized for cargo categories and arrival times, geofencing for mobile check-ins, expedited import workflows that circumvent front counters, digital identity verification, a mobile application that updates drivers on their queue status, and a warehouse tool that monitors cargo conditions and timestamps relevant activities. Furthermore, SprintPass Facility bolsters operational capabilities with advanced reporting features that enable users to track essential performance metrics such as processing times, dwell periods, air waybill activities, document handling efficiency, and overall workforce productivity. By integrating these elements, the system not only enhances operational workflows but also significantly boosts logistical effectiveness within the cargo industry. This innovative approach positions SprintPass Facility as a leader in optimizing freight management processes.
What is Q Waits Business?
Our system is fully app-based, allowing seamless management of lineups while clients use their smartphones to check in. You have the ability to regulate the queue, permitting customer check-ins exclusively during business hours and even pausing the queue when necessary, ensuring that those who have already checked in can continue to receive service without any interruptions to their order. Customers can choose from several check-in options, such as checking in via the app or sending a TEXT (SMS) to a specified number for added ease. They stay updated on their position in the queue and estimated wait times, receiving timely notifications when it's their turn for service. You can also manage several kiosks through the same app, guiding customers to the right kiosk according to their individual requirements, which enhances queue flow and allows for simultaneous service provision. Furthermore, you can collect information about your customers before they arrive by establishing service categories, thereby improving their overall experience from the moment they check in remotely. By utilizing these features, you can greatly enhance customer satisfaction and streamline your operations, ultimately leading to a more effective service environment. This comprehensive approach not only benefits clients but also enables your business to thrive in a competitive market.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$37.99 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
CargoSprint
Date Founded
2012
Company Location
United States
Company Website
cargosprint.com/sprintpass-facility/
Company Facts
Organization Name
Boolean Array
Date Founded
2020
Company Location
Canada
Company Website
business.qwaits.com
Categories and Features
Freight
3PL
Barcoding / RFID
Billing & Invoicing
Customer Management
Customer Portal
Import / Export Management
International Forwarders
LTL Management
Local Forwarders
Rate Management
Shipment Tracking
Truckload Management
Warehouse Management
Waybills
Categories and Features
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue
Waitlist
Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking