Sprout Social Reviews & Ratings

Sprout Social

4.4 out of 5 stars

Ratings and Reviews 11 Ratings

Total 4.5 out of 5 stars
ease 4.5 out of 5 stars
features 4 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Birdeye Reviews & Ratings
    4.7 out of 5 stars 5,194 Ratings
    Company Website for Birdeye
  • Odoo Reviews & Ratings
    4.2 out of 5 stars 1,729 Ratings
    Company Website for Odoo
  • Boostero Reviews & Ratings
    4.2 out of 5 stars 65 Ratings
    Company Website for Boostero
  • DoctorConnect Reviews & Ratings
    4.7 out of 5 stars 85 Ratings
    Company Website for DoctorConnect
  • BranditScan Reviews & Ratings
    4.5 out of 5 stars 69 Ratings
    Company Website for BranditScan
  • Evertune Reviews & Ratings
    5.0 out of 5 stars 1 Rating
    Company Website for Evertune
  • AI Video Cut Reviews & Ratings
    5.0 out of 5 stars 1 Rating
    Company Website for AI Video Cut
  • Bluepear Reviews & Ratings
    4.8 out of 5 stars 74 Ratings
    Company Website for Bluepear
  • AthenaHQ Reviews & Ratings
    4.9 out of 5 stars 50 Ratings
    Company Website for AthenaHQ
  • Superfiliate Reviews & Ratings
    5.0 out of 5 stars 49 Ratings
    Company Website for Superfiliate

What is Sprout Social?

Cultivate and strengthen meaningful relationships on social media by effectively engaging with your audience and measuring results through a comprehensive platform tailored for connection-building. Sprout Social excels in crucial areas such as user experience, customer support, satisfaction ratings, return on investment, and ease of adoption. Discover the most thorough and integrated approach to social media management designed for growth and scalability. Analyze trends and actionable insights derived from social interactions to refine your marketing and branding efforts. Work collaboratively as a team to plan, organize, schedule, and distribute content effortlessly across multiple social platforms. Improve your social monitoring capabilities and enhance responsiveness with a centralized inbox that keeps all interactions in one place. Utilize detailed social analytics and dashboards to support informed strategic planning throughout your organization. Authentic connections between real people and genuine brands foster relationships that truly matter. Users consistently highlight their motivations for choosing Sprout's cutting-edge social media management tools and services, and the platform's dedication to excellence is evident through the success stories shared by its diverse clientele. Furthermore, this commitment to client success positions Sprout Social as a leader in the industry, making it an invaluable asset for businesses looking to thrive online.

What is Socialboards?

The premier cloud-based helpdesk for overseeing social media interactions, in addition to email, chatbots, contact forms, and review sites, merges all text-driven customer support avenues into a singular, cohesive inbox, guaranteeing that no customer request goes unnoticed. This all-encompassing solution for social customer service aggregates all incoming inquiries within a unified ticketing system, facilitating effective task distribution and ensuring that the team remains well-informed. It adeptly manages support requests from multiple social media sites including Facebook, Instagram, YouTube, and Twitter. Moreover, by incorporating live chat features on your website, customer issues can be resolved instantly. You can streamline your support emails and enhance your website along with Facebook pages by utilizing tailored forms. This tool not only decreases the number of support requests but also offers valuable insights into customer interactions. It also includes a smart self-service FAQ feature for your website, empowering customers to find answers on their own. With comprehensive statistics and analytics, you can make data-driven improvements to your services. Additionally, the integration through API facilitates a smooth connection with your existing internal systems, boosting operational efficiency. In summary, this platform revolutionizes customer service by consolidating diverse channels and supplying actionable insights for ongoing enhancement, ultimately elevating the customer experience. Furthermore, by leveraging this technology, businesses can significantly improve their responsiveness and customer satisfaction.

Media

Media

Integrations Supported

Facebook
Instagram
X (Twitter)
YouTube
Bitly
Dataddo
Do Some Good
Eldil AI
Google Business Profile
LinkedIn
RiteTag
Salesforce
Scoop Analytics
Social Media Hammer
Sprout Social Influencer Marketing
Stackreaction
Supermetrics
Tripadvisor
Workers by Delos
Zendesk

Integrations Supported

Facebook
Instagram
X (Twitter)
YouTube

API Availability

API Availability

Has API

Pricing Information

$199/seat/month
Free Trial Offered?

Pricing Information

$9 per user, per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Sprout Social

Date Founded

2010

Company Location

United States

Company Website

www.sproutsocial.com

Company Facts

Organization Name

Socialboards

Company Location

Norway

Company Website

socialboards.com/en/

Categories and Features

AI Review Management

Not specified

Brand Monitoring

Not specified

Employee Advocacy

Not specified

Influencer Marketing

Not specified

Reputation Management

Campaign Management
Response Management
Review Monitoring
Social Media Metrics
Social Media Monitoring

Sentiment Analysis

Not specified

Social Listening

Not specified

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Social Media Monitoring

Competitive Analysis
Customer Engagement
Dashboard
Influencer Tracking
Sentiment Analysis
Trend Tracking

Social Networking

Not specified

Categories and Features

Social Media Management

Customer Engagement
Multi-Account Management
Multi-User Collaboration
Reporting/Analytics
Social Media Monitoring

Popular Alternatives

SurveySparrow Reviews & Ratings

SurveySparrow

4.3 out of 5 stars

Popular Alternatives

Podium Reviews & Ratings

Podium

4.5 out of 5 stars
DirectLync Reviews & Ratings

DirectLync

4.8 out of 5 stars
Gruvi Reviews & Ratings

Gruvi

Gruvi Software
5.0 out of 5 stars
Meltwater Reviews & Ratings

Meltwater

Meltwater Group