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What is SpryCIS?

The utility sector is experiencing profound changes, with customer expectations evolving in tandem with these developments. This transformation is driven by innovations in smart grid technology, greater mobility, and rising customer demands for improved interactions with their utility providers. A number of Customer Information Systems (CIS) are struggling to adapt to these shifting requirements, often impeded by legacy technology. Additionally, the market's consolidation of CIS vendors has limited competition, resulting in higher costs and fewer choices for utilities. SpryPoint aims to disrupt this landscape by launching the first enterprise CIS specifically crafted for cloud delivery as a service. SpryCIS is designed to tackle the distinctive challenges faced by contemporary utilities, enabling them to adjust effectively to the current environment. By offering this groundbreaking solution, utilities will finally have access to a system that is not only modern but also tailored to address their evolving needs. This shift promises to empower utilities to enhance service delivery and foster stronger relationships with their customers.

What is Bynry SMART360?

Inefficient tools are hindering the progress of your utility operations. Bynry's innovative AI-driven SaaS solution, SMART360, transforms the operational landscape for small and medium-sized utilities. By digitizing essential processes such as leak detection, meter readings, customer support, and infrastructure oversight, SMART360 enables you to: - Lower expenses: Refine operations and reduce manual tasks. - Increase customer satisfaction: Elevate service quality and responsiveness. - Promote sustainability: Enhance resource management and reduce waste. By choosing SMART360, you're not merely updating your software; you're establishing a solid groundwork for thriving, more resilient, and interconnected communities, ultimately fostering a better quality of life for everyone involved.

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Integrations Supported

powerconnect.ai

Integrations Supported

Amazon Web Services (AWS)
ArcGIS
Paymentus
Stripe

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

We have 3 package:
1. Smart Billing
2. Smart Workforce
3.Smart Utility

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Linux

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

SpryPoint

Date Founded

2011

Company Location

Canada

Company Website

sprypoint.com/pages/solutions/spry-cis/

Company Facts

Organization Name

Bynry INC

Date Founded

2022

Company Location

United States

Company Website

www.bynry.com

Categories and Features

Categories and Features

Meter Data Management

Not specified

Smart Utilities

Not specified

Utility Billing

Account Management
Billing & Invoicing
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Water
Work Order Management

Utility Management Systems

Billing & Invoicing
Customer Management
Electricity
Natural Gas
Plant Management
Service Call Management
Water
Work Order Management
Workforce Management

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