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What is SpryCIS?

The utility sector is experiencing profound changes, with customer expectations evolving in tandem with these developments. This transformation is driven by innovations in smart grid technology, greater mobility, and rising customer demands for improved interactions with their utility providers. A number of Customer Information Systems (CIS) are struggling to adapt to these shifting requirements, often impeded by legacy technology. Additionally, the market's consolidation of CIS vendors has limited competition, resulting in higher costs and fewer choices for utilities. SpryPoint aims to disrupt this landscape by launching the first enterprise CIS specifically crafted for cloud delivery as a service. SpryCIS is designed to tackle the distinctive challenges faced by contemporary utilities, enabling them to adjust effectively to the current environment. By offering this groundbreaking solution, utilities will finally have access to a system that is not only modern but also tailored to address their evolving needs. This shift promises to empower utilities to enhance service delivery and foster stronger relationships with their customers.

What is CGI OpenGrid DERMS?

CGI OpenGrid DERMS represents an advanced framework designed for the effective management of distributed energy resources, assisting utility companies in the seamless and secure integration, orchestration, monitoring, dispatching, optimization, and settlement of various DERs within the distribution network. By leveraging the cloud-native, API-driven OpenGrid Foundation platform, it streamlines the processes of registering, validating, and connecting both utility-owned and independently operated DER assets, providing utilities with extensive oversight and authority over aspects like power management, Volt-Var regulation, and voltage control at the transformer and feeder levels. The system's capability to aggregate a range of DERs in both static and dynamic configurations empowers utilities to design, optimize, and execute synchronized schedules that align with operator priorities, fault locations, connection agreements, or financial goals. Dispatching options offered are diverse, encompassing manual, scheduled, and event-triggered methods, along with the possibility of integration from external systems, thereby enhancing operational efficiency and responsiveness. This holistic strategy not only improves resource management but also fosters operational agility, adapting to the challenges of a transforming energy sector. Consequently, the solution positions utilities to thrive in an increasingly complex energy landscape.

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Media

Integrations Supported

powerconnect.ai

Integrations Supported

powerconnect.ai

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SpryPoint

Date Founded

2011

Company Location

Canada

Company Website

sprypoint.com/pages/solutions/spry-cis/

Company Facts

Organization Name

CGI

Company Location

United States

Company Website

www.cgi.com/us/en-us/utilities/cgi-opengrid-derms

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Categories and Features

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