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What is SpryCIS?

The utility sector is experiencing profound changes, with customer expectations evolving in tandem with these developments. This transformation is driven by innovations in smart grid technology, greater mobility, and rising customer demands for improved interactions with their utility providers. A number of Customer Information Systems (CIS) are struggling to adapt to these shifting requirements, often impeded by legacy technology. Additionally, the market's consolidation of CIS vendors has limited competition, resulting in higher costs and fewer choices for utilities. SpryPoint aims to disrupt this landscape by launching the first enterprise CIS specifically crafted for cloud delivery as a service. SpryCIS is designed to tackle the distinctive challenges faced by contemporary utilities, enabling them to adjust effectively to the current environment. By offering this groundbreaking solution, utilities will finally have access to a system that is not only modern but also tailored to address their evolving needs. This shift promises to empower utilities to enhance service delivery and foster stronger relationships with their customers.

What is DTE Business Suite?

Down To Earth provides a wide-ranging selection of software solutions specifically designed for small to medium-sized businesses. Our goal is to offer an all-encompassing solution that addresses the unique needs of the accounting, distribution, and light manufacturing industries. By streamlining both financial and operational tasks, our applications greatly improve efficiency. In simple terms, Down To Earth equips companies with the vital insights required to succeed in today's competitive environment. Additionally, our software is designed to be compatible with multiple system platforms, enabling you to take advantage of cutting-edge technology while protecting your hardware investments against future system upgrades. This flexibility stands out as a significant advantage amidst the fast-paced changes in technology. Furthermore, our dedicated customer support team offers a wide range of training and assistance services tailored to fit your timeline and financial parameters. We ultimately strive to empower your workforce with the tools necessary to fully utilize Down To Earth software, thereby ensuring your business stays ahead in a constantly changing market. Our commitment to innovation and customer satisfaction drives us to continuously enhance our offerings.

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Media

Integrations Supported

Adobe Acrobat
Microsoft Excel
Microsoft Word
SAP Crystal Reports
iTimekeep
powerconnect.ai

Integrations Supported

Adobe Acrobat
Microsoft Excel
Microsoft Word
SAP Crystal Reports
iTimekeep
powerconnect.ai

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SpryPoint

Date Founded

2011

Company Location

Canada

Company Website

sprypoint.com/pages/solutions/spry-cis/

Company Facts

Organization Name

Down To Earth Solutions

Date Founded

1978

Company Location

United States

Company Website

datvsn.com

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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