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What is SpryCIS?

The utility sector is experiencing profound changes, with customer expectations evolving in tandem with these developments. This transformation is driven by innovations in smart grid technology, greater mobility, and rising customer demands for improved interactions with their utility providers. A number of Customer Information Systems (CIS) are struggling to adapt to these shifting requirements, often impeded by legacy technology. Additionally, the market's consolidation of CIS vendors has limited competition, resulting in higher costs and fewer choices for utilities. SpryPoint aims to disrupt this landscape by launching the first enterprise CIS specifically crafted for cloud delivery as a service. SpryCIS is designed to tackle the distinctive challenges faced by contemporary utilities, enabling them to adjust effectively to the current environment. By offering this groundbreaking solution, utilities will finally have access to a system that is not only modern but also tailored to address their evolving needs. This shift promises to empower utilities to enhance service delivery and foster stronger relationships with their customers.

What is G-DIS?

G-DIS is a sophisticated software solution for Distribution Management that aims to optimize the operational workflows of electric power distribution companies and various utility providers. It encompasses features that support both commercial services and emergency response efforts, along with functionalities to assist in operations, maintenance, and service ordering. By adhering to the IEC 61968 standard established by the International Electrotechnical Commission, G-DIS enables the smooth integration of distribution software essential for managing electric power networks, which helps utilities connect various applications seamlessly. Its architecture is designed to be robust, ensuring high performance and reliability even in challenging operational conditions. Furthermore, the solution is highly scalable, making it a fitting choice for utilities of all sizes, whether small, medium, or large. Users can experience enhanced management capabilities that facilitate processes including inclusion, modification, expansion, evaluation, rectification, withdrawal, cessation, and inquiries specific to Distribution Management. Overall, G-DIS emerges as a vital resource for utilities striving to improve their operational efficiency and the quality of service they provide to customers. By implementing G-DIS, organizations can not only streamline their processes but also adapt to the evolving demands of the energy sector.

Media

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Media

Integrations Supported

powerconnect.ai

Integrations Supported

powerconnect.ai

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SpryPoint

Date Founded

2011

Company Location

Canada

Company Website

sprypoint.com/pages/solutions/spry-cis/

Company Facts

Organization Name

Axxiom

Date Founded

2007

Company Location

Brazil

Company Website

www.axxiom.com.br/pt-br/sistemaDeGestaoDaDistribuicao.html

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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